Global Knowledge Manager — Content & Governance

Equiniti; West Midlands; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Pension plan with up to 10% match

Long-term incentive plan (LTIP)

Health and wellbeing support

Employee discounts and cashback

Flexible benefits options

29 days holiday + bank holidays

Recognition awards

Investment in learning and development

Job summary

A leading financial services firm in the UK seeks a Knowledge Manager to ensure the organization’s knowledge assets are effectively managed and leveraged. Key responsibilities include overseeing the Knowledge Management platform, managing content governance, and fostering a knowledge-sharing culture across teams. The ideal candidate will have a strong understanding of KM principles, excellent stakeholder management skills, and demonstrated experience with enterprise-level systems. The role is full-time and offers opportunities for professional development and international collaboration.

Qualifications

• Strong background in managing enterprise-level KM systems.
• Ability to influence senior management and advocate for change.
• Experience in vendor management and system integrations.

Responsibilities

• Manage and optimize the Knowledge Management platform.
• Oversee creation and updates of knowledge articles and training material.
• Implement structured workflows for content approval and lifecycle management.

Skills

Knowledge management principles

People management

Stakeholder management

Data visualization tools (e.g., Power BI)

Technical proficiency in KM platforms

Regulatory compliance knowledge

Tools

Verint

Edison

Job description

A leading financial services firm in the UK seeks a Knowledge Manager to ensure the organization’s knowledge assets are effectively managed and leveraged. Key responsibilities include overseeing the Knowledge Management platform, managing content governance, and fostering a knowledge-sharing culture across teams. The ideal candidate will have a strong understanding of KM principles, excellent stakeholder management skills, and demonstrated experience with enterprise-level systems. The role is full-time and offers opportunities for professional development and international collaboration.