Global Key Account Manager (Pharma)

Croda Singapore; Goole; On-site; GBP 70,000 - 120,000; Full time

Job summary

Croda is a global FTSE100 organisation and a leading supplier of vaccine adjuvants and nucleic acids for the pharmaceutical market. We are seeking an experienced Key Account Manager (KAM) / Global Key Account Manager (GKAM) to manage strategic clients (global pharma/biopharma) and drive business development across the account.

You will develop long-term strategic plans, build senior-level partnerships, and collaborate with R&D and product management, with international travel (primarily US) to

Qualifications

• Science degree with account management experience in pharma/biopharma.
• Strong strategic mindset and senior-level partnering capability.
• Proven track record in global account development.
• Excellent communication across cultures.

Responsibilities

• Define, develop and implement strategic plans for key accounts over multi-year horizons.
• Develop core relationships with senior contacts at customers, especially in R&D.
• Grow pipeline through clinical programmes and collaboration with Croda materials.
• Support regional teams to drive revenue and profit growth for strategic accounts.
• Align with Croda R&T on application development and innovations.
• Identify risks and capture customer insights to shape future business.
• Travel internationally to maximise engagement, primarily in the US.
• Build relationships with Croda leadership and external industry contacts.

Skills

Strategic account mgmt

Global account development

Cross-functional leadership

Relationship building

Communication excellence

Education

Science degree

Job description

Croda is a purpose led, FTSE100organisation and a global supplier of vaccine adjuvants and nucleic acids forthe pharmaceutical market. As we continue to drive growth in ourpharmaceuticals business, we are looking for an experienced Key Account Manager(KAM)/ Global Key Account Manager (GKAM) to manage our relationship with ourstrategic clients (global pharma/biopharma) to globally and drive all areas ofbusiness development within the account.

Who we’relooking for:

• Degree qualified in science with a strong background in account management / strategic alliance management within pharma/biopharma/speciality chemicals and/or ingredient sales supplying the pharmaceutical sector
• Highly strategic and business mindset to drive business development of the account through a high level of business partnering at senior levels within the account
• Experience in business development and strategic/key account management with a background in developing global accounts and steering with cross functional teams
• High level of authenticity and able to share and champion Croda’s culture and values with our customers and across the external market
• Strong communication skills with the ability to build relationships both internally and externally across cultures and functions
• Technical competence in the vaccine space (ideally within lipids and adjuvants)
• Good understanding of R&D practices and innovation processes to build strong relationships with research and product management teams.

Role andResponsibilities

• Define, develop and implement strategic plans over a 3-year time scale including sales growth, pipeline development, relationship management and strategic collaborations.
• Develop core relationships and quality engagement with key contacts at the customer, particularly in the R&D space
• Increase our pipeline of opportunities through an increased number of clinical programmes at the customer which include Croda material. Support existing projects driving towards commercialisation.
• Support regional teams to drive revenue and profit growth with one of our key strategic accounts
• Ensure strong alignment with Croda’s Research & Technology teams on application development and breakthrough innovations aligned with customer’s needs
• Be responsible for identifying risks and capturing insights / voice of the customer to influence future business developments within the sector.
• Travel internationally to maximise customer engagement in all key locations around the world (predominantly within the US)
• Build relationships with senior stakeholders within Croda and with existing industry contacts to ensure successful development of account portfolio.

Croda is an equalopportunities employer and positively encourages applications from suitablyqualified and eligible candidates regardless of sex, race, disability, age,sexual orientation, marriage or civil partnership, pregnancy or maternity,religion or belief.