Global Key Account Manager (Pharma)

Croda; Goole; On-site; GBP 60,000 - 85,000; Full time

Job summary

Croda is seeking an experienced Key Account Manager (KAM) / Global Key Account Manager (GKAM) to drive growth with strategic pharma clients worldwide. You will manage senior level partnerships, develop long-term plans, and collaborate with R&D to align on innovative initiatives.

The role requires a science background and strong account management skills, with travel to key markets and a focus on building enduring relationships across cultures and functions.

Qualifications

• Degree in science with experience in pharma/biopharma account management or alliance management.
• Strategic mindset to grow accounts through senior-level business partnering.
• Experience in global account development and cross-functional leadership.
• Ability to advocate Croda culture and values with customers and markets.
• Strong communication to build relationships across functions and cultures.
• Technical competence in vaccine space, especially lipids/adjuvants.
• Understanding of R&D practices to connect with research/product teams.

Responsibilities

• Define and implement 3-year strategic plans for sales growth and pipeline development.
• Develop relationships with key customer contacts, especially in R&D.
• Increase opportunities through clinical programmes and Croda materials toward commercialisation.
• Support regional teams to drive revenue and profit with strategic accounts.
• Align with Croda R&T on application development and innovations for customers.
• Identify risks and capture Voice of the Customer to influence future projects.
• Travel internationally to maximise engagement across key locations, mainly US.

Skills

Science degree

Strategic account management

Business development

Cross-functional collaboration

Communication skills

Vaccine/adjuvant knowledge

R&D collaboration

Education

Bachelor's degree in science

Job description

Croda is a purpose led, FTSE100 organisation and a global supplier of vaccine adjuvants and nucleic acids for the pharmaceutical market. As we continue to drive growth in our pharmaceuticals business, we are looking for an experienced Key Account Manager (KAM)/ Global Key Account Manager (GKAM) to manage our relationship with our strategic clients (big pharma/biopharma) to globally and drive all areas of business development within the account.

Reporting into the Head of Global Accounts & Strategy, this is an opportunity to take responsibility driving growth through increased R&D partnering and delivering support on long term strategic initiatives aimed at business development and increasing market share within our clientele’s pharmaceutical business.

Croda is an organisation built on an inclusive and values-driven culture, therefore we’re looking for a leader who can champion our purpose of “smart science to improve lives” and contribute to our business purpose and ambition.

Who We’re Looking For

• Degree qualified in science with a strong background in account management / strategic alliance management within pharma/biopharma/speciality chemicals and/or ingredient sales supplying the pharmaceutical sector
• Highly strategic and business mindset to drive business development of the account through a high level of business partnering at senior levels within the account
• Experience in business development and strategic/key account management with a background in developing global accounts and steering with cross functional teams
• High level of authenticity and able to share and champion Croda’s culture and values with our customers and across the external market
• Strong communication skills with the ability to build relationships both internally and externally across cultures and functions
• Technical competence in the vaccine space (ideally within lipids and adjuvants)
• Good understanding of R&D practices and innovation processes to build strong relationships with research and product management teams.

Role And Responsibilities

• Define, develop and implement strategic plans over a 3-year time scale including sales growth, pipeline development, relationship management and strategic collaborations.
• Develop core relationships and quality engagement with key contacts at the customer, particularly in the R&D space.
• Increase our pipeline of opportunities through an increased number of clinical programmes at the customer which include Croda material. Support existing projects driving towards commercialisation.
• Support regional teams to drive revenue and profit growth with one of our key strategic accounts.
• Ensure strong alignment with Croda’s Research & Technology teams on application development and breakthrough innovations aligned with customer’s needs.
• Be responsible for identifying risks and capturing insights / voice of the customer to influence future business developments within the sector.
• Travel internationally to maximise customer engagement in all key locations around the world (predominantly within the US).
• Build relationships with senior stakeholders within Croda and with existing industry contacts to ensure successful development of account portfolio.

Croda is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.