Global ITSM Project Manager — Hybrid (UK/Intl)

Ans Digital; Fareham; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Ans Digital, a global digital transformation business based in Fareham, is looking for a Project Manager. This role involves managing end-to-end delivery of ITSM projects both in the UK and internationally, collaborating with diverse client bases.

The ideal candidate will have 4–7 years of project management experience in IT, SaaS, or telecoms and hands-on experience with ITSM tools. The position offers a hybrid working environment with strong team collaboration.

Qualifications

• 4–7 years’ project management experience in IT, SaaS, or telecoms.
• Hands-on experience with ITSM tools such as BMC Helix or Remedy.
• Track record of delivering projects end-to-end.

Responsibilities

• Manage end-to-end delivery of ITSM / BMC projects.
• Engage with clients across multiple regions and time zones.
• Create and maintain project plans, RAID logs, and stakeholder reporting.
• Identify, escalate, and mitigate risks and issues proactively.

Skills

Project management in IT, SaaS, or telecoms

Stakeholder management

Experience with ITSM tools (BMC Helix, Remedy)

Working knowledge of Jira, MS Project, Confluence

Education

PRINCE2 / Agile Certified

ITIL Foundation

Cloud certifications (AWS, Azure, GCP)

Job description

Ans Digital, a global digital transformation business based in Fareham, is looking for a Project Manager. This role involves managing end-to-end delivery of ITSM projects both in the UK and internationally, collaborating with diverse client bases.

The ideal candidate will have 4–7 years of project management experience in IT, SaaS, or telecoms and hands-on experience with ITSM tools. The position offers a hybrid working environment with strong team collaboration.