Project Manager (BMC/ITSM)

Ans Digital; Fareham; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Ans Digital, a global digital transformation business based in Fareham, is looking for a Project Manager. This role involves managing end-to-end delivery of ITSM projects both in the UK and internationally, collaborating with diverse client bases.

The ideal candidate will have 4–7 years of project management experience in IT, SaaS, or telecoms and hands-on experience with ITSM tools. The position offers a hybrid working environment with strong team collaboration.

Qualifications

• 4–7 years’ project management experience in IT, SaaS, or telecoms.
• Hands-on experience with ITSM tools such as BMC Helix or Remedy.
• Track record of delivering projects end-to-end.

Responsibilities

• Manage end-to-end delivery of ITSM / BMC projects.
• Engage with clients across multiple regions and time zones.
• Create and maintain project plans, RAID logs, and stakeholder reporting.
• Identify, escalate, and mitigate risks and issues proactively.

Skills

Project management in IT, SaaS, or telecoms

Stakeholder management

Experience with ITSM tools (BMC Helix, Remedy)

Working knowledge of Jira, MS Project, Confluence

Education

PRINCE2 / Agile Certified

ITIL Foundation

Cloud certifications (AWS, Azure, GCP)

Job description

We’re a global digital transformation business headquartered in Fareham, Hampshire. This role is ideal for a South Coast-based Project Manager looking to deliver both UK and international ITSM projects, working with a diverse client base while remaining locally based.

Key Responsibilities

• Manage end-to-end delivery of ITSM / BMC projects
• Engage with UK-based and international clients across multiple regions and time zones
• Create and maintain project plans, RAID logs, and stakeholder reporting
• Identify, escalated, and mitigate risks and issues proactively
• Support client onboarding, training, and knowledge transfer activities

What We’re Looking For

• 4–7 years’ project management experience in IT, SaaS, or telecoms
• Hands‑on experience with ITSM tools such as BMC Helix, Remedy, or equivalent
• Proven stakeholder management skills across local and global teams
• Track record of delivering projects end-to-end
• Working knowledge of Jira, MS Project, or Confluence

Nice to Have

• PRINCE2 / Agile Certified
• ITIL Foundation
• Cloud: AWS / Azure / GCP

Why Join Us?

• Global organisation with a strong UK headquarters presence
• Diverse mix of UK and international projects
• Exposure to cutting-edge telecoms and ITSM transformation
• Hybrid working with strong team collaboration

Apply now or reach out for a confidential conversation.