Global Insurance Client Service Advisor (Hybrid)

Aon plc; Chelmsford; Hybrid; GBP 23,000 - 32,000; Full time

Job summary

Aon plc is seeking a Client Service Advisor in Chelmsford, operating within the AGCN team. This role is hybrid, enabling both virtual work and time in the Chelmsford office.

You will manage a client portfolio, lead renewals and insurer negotiations, and design insurance programmes with the team. The role emphasizes collaboration across insurers, brokers and Aon's global network to deliver tailored coverage.

Qualifications

• Experience within commercial insurance is desirable and will be an advantage.
• Currently working towards, or with a genuine desire to undertake, professional insurance qualifications.
• Highly organised, with the ability to prioritise workload, manage multiple tasks and deliver work accurately and on time.
• A strong understanding of FCA principles and procedures is desirable.

Responsibilities

• Manage and develop relationships with a portfolio of clients, delivering exceptional service and tailored insurance solutions.
• Lead renewals, mid-term adjustments and insurer negotiations to secure the best outcomes for clients.
• Design, review and enhance client insurance programmes, identifying opportunities to improve risk protection and value.
• Prepare and present client-facing documentation, including reports, presentations, renewal strategies and cover comparisons.
• Collaborate with insurers, brokers and Aon's global network to coordinate complex and multinational programmes.
• Identify opportunities to grow client accounts by connecting clients with Aon's wider risk, insurance and advisory expertise.

Skills

Commercial insurance

Prioritise workload

FCA knowledge

Education

Professional insurance qualifications

Job description

Aon plc is seeking a Client Service Advisor in Chelmsford, operating within the AGCN team. This role is hybrid, enabling both virtual work and time in the Chelmsford office.

You will manage a client portfolio, lead renewals and insurer negotiations, and design insurance programmes with the team. The role emphasizes collaboration across insurers, brokers and Aon's global network to deliver tailored coverage.