Global HR Policy & Process Lead

bp; Pangbourne; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Castrol, part of bp, seeks a Global Policy & Process Manager to shape and standardise HR services, workflows and governance across the employee lifecycle. The role supports Day 1 readiness, TSA transitions and ongoing evolution of Castrol’s policy & process management.

You will partner with HR Services, P&C partners, data privacy and digital teams to optimise processes, drive automation and ensure compliant operations across regions, with a focus on global scale and change management.

Qualifications

• Qualified in HR, Business or related field.
• Experience within HR Operations, Shared Services, HR Advisory, HR Technology or P&C Transformation.
• Solid understanding of HR service delivery, employee lifecycle processes and operating models.
• Experience improving processes, governance frameworks and driving operational perfection.
• Experience working with HR systems such as Workday or similar HCM platforms.
• Strong collaborator management and multi-functional collaboration skills.
• Strong analytical, interpersonal and problem-solving capabilities.
• Superb communication and change management skills.

Responsibilities

• Support the build and implementation of Castrol’s global P&C Operations & Advisory model, ensuring consistent and efficient service delivery across regions.
• Lead the development and governance of P&C operational processes, policies, controls and service standards across the employee lifecycle.
• Partner with HR Services, P&C Business Partners, Centres of Expertise, Data Privacy and Digital teams to streamline processes and improve the employee experience.
• Support the transition from bp-supported services and systems to standalone Castrol operating models, processes and technologies.
• Drive continuous improvement across P&C operations, finding opportunities to simplify processes, improve service levels and increase automation.
• Partner with HR technology teams to optimise workflows, employee self-service capabilities, case management solutions and reporting tools.
• Develop and maintain a consistent approach to process documentation, knowledge articles, governance frameworks and operational controls to ensure operation compliance with international labour laws and data privacy rules.
• Lead organizational change, communications and training activities related to new services, processes and technology solutions.
• Support audit, compliance and risk management activities across P&C operations.

Skills

HR Operations

Shared Services

HR Advisory

P&C Transformation

Workday

Education

HR/Business-related degree

Tools

Workday

Job description

Castrol, part of bp, seeks a Global Policy & Process Manager to shape and standardise HR services, workflows and governance across the employee lifecycle. The role supports Day 1 readiness, TSA transitions and ongoing evolution of Castrol’s policy & process management.

You will partner with HR Services, P&C partners, data privacy and digital teams to optimise processes, drive automation and ensure compliant operations across regions, with a focus on global scale and change management.