Global HR Process Owner: Governance & Change

CBRE Group, Inc.; Greater London; On-site; GBP 110,000 - 150,000; Full time

Job summary

CBRE Group, Inc. seeks a People Global Process Owner (GPO) to oversee end-to-end HR processes across a global, multi-region organisation.

The role focuses on process design, governance, and change management, partnering with Platform Product Leads and regional teams to ensure standards, compliant processes, and a consistent employee experience. Ideal candidates have hands-on HR process design, business analysis, and global operating-model experience.

Qualifications

• Hands-on experience in HR process design, business analysis, or HR operations within a global organisation.
• Bachelor's degree (BA/BS) in Human Resources, Business, IT, or a related field; advanced degree or professional certifications preferred.
• Proven experience owning end-to-end HR process governance in a complex, matrixed environment.
• Strong understanding of HR platforms and systems (e.g. Workday, PeopleSoft, ServiceNow) and ability to evaluate technology impacts on processes.

Responsibilities

• Document and maintain end-to-end process design, integrations, handoffs, and data flows.
• Lead governance, change control, and sign-off processes for global HR changes.
• Partner with Local Policy Owners and country HR teams to ensure local regulatory alignment.
• Drive operational excellence with KPIs, SLAs, and continuous improvement initiatives.

Skills

HR process design

Business analysis

HR operations

Global organisation

Change governance

Stakeholder management

Documentation

Education

Bachelor's degree in HR / Business / IT

Tools

Workday

PeopleSoft

ServiceNow

Job description

CBRE Group, Inc. seeks a People Global Process Owner (GPO) to oversee end-to-end HR processes across a global, multi-region organisation.

The role focuses on process design, governance, and change management, partnering with Platform Product Leads and regional teams to ensure standards, compliant processes, and a consistent employee experience. Ideal candidates have hands-on HR process design, business analysis, and global operating-model experience.