Global Head of Strategic Accounts

In2 Saas Recruitment; Greater London; Hybrid; GBP 180,000 - 260,000; Full time

Job summary

IN2 SaaS Recruitment is seeking a Global Head of Strategic Accounts to lead a elite team of Strategic Account Directors, protecting and expanding multi-million pound software contracts.

You will design account-mapping playbooks, oversee retention and expansion across the top 50 global accounts, and drive multi-year, cross-border deployments in a fast-paced software environment.

Qualifications

• 8+ years of experience leading software client management or strategic account management teams managing high-value accounts.
• Proven ability to negotiate complex contracts and MSAs, and structure usage-based pricing models.
• Demonstrated executive presence and experience serving as a primary escalation point for enterprise clients.

Responsibilities

• Own retention and net-new expansion quota across the top 50 global accounts.
• Coach and support account directors through complex procurement and cross-border negotiations.
• Design and implement account-mapping playbooks to identify expansion opportunities across divisions.
• Formulate sponsor alignment programs to secure long-term brand retention across the customer base.

Skills

Strategic account leadership

Executive presence

Contract negotiations

Tools

MS Excel

MS PowerPoint

CRM platforms

Job description

About the Client:

An enterprise-grade cloud data management platform trusted by multinational financial networks, defense contractors, and global logistics providers.

The Role:

The Global Head of Strategic Accounts will manage the team responsible for protecting and expanding the company's most valuable software contracts. You will manage an elite squad of Strategic Account Directors, optimizing frameworks for multi-million pound global account expansions, multi-year extensions, and global system deployments.

Key Responsibilities:

• Own the overarching retention and net-new expansion quota across the brand's top 50 global corporate accounts.


• Coach and support account directors through complex corporate procurement, cross-border privacy mandates, and legal negotiations.


• Design and implement high-impact account-mapping playbooks to identify organic expansion avenues across disparate business divisions.


• Formulate executive-level sponsor alignment programs to secure long-term brand retention across our customer base.

Candidate Requirements:

• 8+ years of experience leading software client management or strategic account management teams focused on accounts worth £1M+ ARR.


• Profound commercial mastery regarding complex corporate contracting, master service agreements (MSAs), and usage-based pricing models.


• Exceptional executive presence, comfortable acting as a primary corporate escalation point for enterprise clients.

Who We Are:

IN2 SaaS Recruitment is a premier, dedicated talent partner specializing exclusively in the global SaaS and technology ecosystem. With deep-rooted networks spanning EMEA and North America, we connect hyper-growth scale-ups and established enterprise software vendors with transformative leadership talent. We pride ourselves on our consultative, data-driven approach, ensuring an elite match for both complex technical structures and fast-paced commercial environments.

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