Global Head of Securities Services Risk & Controls

HSBC Group; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

HSBC is seeking a Head of SSV Operations NFR based in London to lead the non-financial risk strategy and embedded control framework across MSS Operations. The role focuses on governance, risk assessment, and remediation of findings across a global footprint.

In this senior position, you will partner with MSS leadership, surface emerging risks, and drive consistent risk management practices across multiple time zones, including complex change programmes and third-party arrangements.

Qualifications

• Experience leading global NFR programs within financial services.
• Strong knowledge of risk and control frameworks including audit and assurance practices.
• Proven ability to translate complex risk topics into clear actions and controls.

Responsibilities

• Own the global Securities Services Operations NFR strategy and embed it through governance forums and day-to-day decision making.
• Establish and continuously improve the Operations control environment including control design standards, execution quality and evidence readiness.
• Oversee end-to-end issue management for audit, regulatory and internal assurance findings including root cause analysis and remediation.
• Strengthen operational resilience across MSS Operations including service mapping, scenario testing and recovery improvements.
• Build high-quality NFR management information including KRIs/KPIs and forward-looking indicators.

Skills

Risk management

NFR governance

Stakeholder engagement

Incident management

People leadership

Education

Professional risk qualification

Job description

HSBC is seeking a Head of SSV Operations NFR based in London to lead the non-financial risk strategy and embedded control framework across MSS Operations. The role focuses on governance, risk assessment, and remediation of findings across a global footprint.

In this senior position, you will partner with MSS leadership, surface emerging risks, and drive consistent risk management practices across multiple time zones, including complex change programmes and third-party arrangements.