Global Head of Media Operations & Transformation

Publicis Digital Experience; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Pension

Life Assurance

Private Medical cover

Reflection Days

Shared Parental Leave

Job summary

Starcom in London is recruiting a Business Director, Media Operations to shape how media operations work across a major global client partnership. Based at Television Centre in London, you’ll connect strategy with practical delivery, creating scalable ways of working across 70+ markets.

You’ll align media, finance, data and regional teams to boost performance. You will lead transformative programmes across media and technology, overseeing governance and supplier relationships while driving

Qualifications

• Broad knowledge of traditional and digital media, including brand and performance media.
• Experience improving complex operations through automation, simplification, standardisation or process redesign.
• The ability to lead global change programmes and translate strategic priorities into clear, achievable plans.
• Strong commercial and financial operations knowledge, including purchase orders, media investment, billing or reconciliation.
• A collaborative leadership style, with experience guiding teams and influencing stakeholders across different functions and markets.
• Clear written and verbal communication, with the judgement to question established approaches constructively and diplomatically.
• Confidence working with media platforms, reporting tools or analytics; experience with MediaTools, Power BI or Microsoft Copilot would be useful but is not essential.

Responsibilities

• Shape global media operations frameworks and turn them into practical implementation plans for regions and markets.
• Establish clear governance, standards and playbooks that improve consistency, efficiency and transparency.
• Lead operational transformation programmes across media, finance, data and technology.
• Oversee purchase-order management, investment tracking, reconciliation and financial reporting across markets and channels.
• Identify automation and process-improvement opportunities, lead their rollout and measure the benefits delivered.
• Partner with global, regional and local teams to resolve operational issues, address root causes and implement scalable improvements.
• Lead and develop distributed operational teams, including colleagues outside your direct reporting line, while maintaining a strong focus on client outcomes.

Skills

Traditional media

Digital media

Automation

Process redesign

Global change leadership

Financial operations

Stakeholder management

Clear communication

Media tools

Power BI

Tools

MediaTools

Power BI

Microsoft Copilot

Job description

Starcom in London is recruiting a Business Director, Media Operations to shape how media operations work across a major global client partnership. Based at Television Centre in London, you’ll connect strategy with practical delivery, creating scalable ways of working across 70+ markets.

You’ll align media, finance, data and regional teams to boost performance. You will lead transformative programmes across media and technology, overseeing governance and supplier relationships while driving