Global Head of Client Lifecycle & Data Operations

TP ICAP; City Of London; Hybrid; GBP 130,000 - 170,000; Full time

Job summary

TP ICAP in London is seeking a Global Head of Operational Services to lead the Client Lifecycle Management and Party Reference Data functions across EMEA, Americas and APAC. You will drive strategy, governance and operational performance, oversee onboarding, offboarding, data quality and regulatory controls, and partner with Compliance, Risk, Technology and Front Office.

The role demands large-scale, global leadership, robust risk management, and a track record of transformational change in

Qualifications

• Significant leadership experience within Operations in wholesale financial markets or financial services.
• Deep understanding of Client Lifecycle Management and KYC/AML processes.
• Experience leading large, geographically dispersed teams and driving organisational change.

Responsibilities

• Lead global Operational Services across regions (EMEA, Americas, APAC).
• Define and execute strategy for Client Lifecycle Management and Reference Data operations.
• Drive governance, risk controls and data quality across the function.

Skills

Leadership

KYC/AML

Client Lifecycle

Regulatory compliance

Stakeholder management

Data governance

Job description

TP ICAP in London is seeking a Global Head of Operational Services to lead the Client Lifecycle Management and Party Reference Data functions across EMEA, Americas and APAC. You will drive strategy, governance and operational performance, oversee onboarding, offboarding, data quality and regulatory controls, and partner with Compliance, Risk, Technology and Front Office.

The role demands large-scale, global leadership, robust risk management, and a track record of transformational change in