Global Growth Director | Hybrid, Data-Driven, Member Growth

Financialnarrative; Greater London; Hybrid; GBP 120,000 - 160,000; Full time

Benefits offered by this job

Pension contribution

Life insurance

Wellness allowance

27 days annual leave

Travel allowance

Hybrid working arrangements

Job summary

The Chartered Institute for Securities & Investment (The CISI) in London seeks a Director of Growth to lead the Growth pillar and drive membership and revenue growth across CISI's global markets. The role oversees the TOM rollout, data-informed commercial decisions, and a future-facing growth agenda with international reach.

You will build capabilities, manage cross-functional teams, and oversee a partly outsourced marketing model while reporting to the CEO.

Qualifications

• Significant senior leadership experience with accountability for commercial growth, business development or market acquisition.
• A demonstrable record of building or transforming a growth, marketing or commercial function, ideally including standing up new capability.
• Experience of leading in an international or multi-market context.
• Strong commercial and financial acumen, with the ability to build a business case and manage to a budget.
• Experience of embedding data and insight into commercial decision-making.
• Experience of managing outsourced or partner-delivered services alongside in-house teams.
• A relevant degree or professional qualification, or equivalent professional experience.

Responsibilities

• Provide executive leadership for the Growth pillar, setting a clear strategy for customer and market acquisition aligned to CISI's three-year strategy and charitable purpose.
• Own the commercial growth agenda, developing sustainable growth across membership, B2B and partnership channels, and CISI's international markets.
• Build and embed new capabilities identified through the TOM including growth marketing, pricing and value proposition, establishing these as core organisational strengths.
• Lead the development of brand and commercial propositions that differentiate CISI in competitive markets and support scalable, global growth.
• Strengthen the use of data and insight to inform business development, moving commercial decision-making from instinct to evidence.
• Work in close partnership with the Director of Customer Experience to ensure a seamless, joined-up experience across the end-to-end customer lifecycle.
• Reduce silos and drive cross-functional collaboration between Growth, Customer Experience, Learning and Qualifications and the enabling functions.
• Oversee the transition to a partially outsourced marketing, communications and creative model, ensuring in-house strategic ownership is retained while tactical delivery is sourced cost-effectively from expert partners.
• Contribute as a full member of the Executive Committee to the collective leadership, governance and performance of CISI.
• Champion the cultural change required to make CISI more customer-centric, innovative and commercially confident.

Job description

The Chartered Institute for Securities & Investment (The CISI) in London seeks a Director of Growth to lead the Growth pillar and drive membership and revenue growth across CISI's global markets. The role oversees the TOM rollout, data-informed commercial decisions, and a future-facing growth agenda with international reach.

You will build capabilities, manage cross-functional teams, and oversee a partly outsourced marketing model while reporting to the CEO.