Global Frontline Tech Support Engineer

Edenred Italia S.r.l.; Swindon; Hybrid; GBP 22,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Hybrid working environment

Pension scheme 6%

Discretionary bonus

Job summary

Edenred PayTech is seeking an International Frontline Technical Support Engineer to provide rapid technical response, monitor systems, and restore services across PayTech platforms in a 24/7 environment. The role requires supporting incidents, alerts, and service requests within SLA timelines and acting as the first escalation point.

This hybrid position in Swindon/London offers up to £36,000 total compensation with a basic pay up to £30,000, plus shift allowance.

Job description

Edenred PayTech is seeking an International Frontline Technical Support Engineer to provide rapid technical response, monitor systems, and restore services across PayTech platforms in a 24/7 environment. The role requires supporting incidents, alerts, and service requests within SLA timelines and acting as the first escalation point.

This hybrid position in Swindon/London offers up to £36,000 total compensation with a basic pay up to £30,000, plus shift allowance.