Global Field Service & Support Technician

Unison, Ltd.; Manchester; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A global engineering company is seeking an experienced Service & Support Technician based in Manchester. This role involves traveling worldwide to assist customers with installation, commissioning, and maintenance of equipment in various industries including Oil & Gas and Aerospace. Candidates must have a solid background in mechanical and electrical engineering, excellent communication skills, and a customer-oriented mindset. The position will require flexibility in working hours and overseas travel.

Qualifications

• Must have a time-served apprenticeship or proven practical experience in mechanical and electrical engineering.
• Good written and verbal communication skills required.
• Ability to manage personal workloads effectively.

Responsibilities

• Install, commission and service all company equipment.
• Ensure compliance with Service Level Agreements.
• Document and submit installation and service paperwork in a timely manner.
• Follow up on outstanding customer issues.
• Participate in site surveys and meetings.

Skills

Mechanical and electrical engineering knowledge

Customer service orientation

Organizational skills

Good verbal and written communication

Ability to prioritize workloads

Education

BTEC, NVQ Level 3, Advance GNVQ

Job description

A global engineering company is seeking an experienced Service & Support Technician based in Manchester. This role involves traveling worldwide to assist customers with installation, commissioning, and maintenance of equipment in various industries including Oil & Gas and Aerospace. Candidates must have a solid background in mechanical and electrical engineering, excellent communication skills, and a customer-oriented mindset. The position will require flexibility in working hours and overseas travel.