Global Field Service Engineer - IP Networking & RF Solutions

Copello; Fareham; Sur place; GBP 40 000 - 60 000; Plein temps

Résumé du poste

Copello is seeking a Field Service Engineer with expertise in IP networking and communications to support customers across the full project lifecycle. You will design, configure, test and deploy solutions, deliver demonstrations and training, and act as a trusted advisor in the field.

This role involves extensive UK and international travel, security clearance eligibility, and working with Sales, Engineering and Product teams to ensure successful deployments.

Qualifications

• Experience in technical support, field engineering, systems integration or pre-sales engineering.
• Strong IP networking knowledge including VLANs, multicast/unicast, RTSP and Ethernet.
• Experience designing and supporting network-based systems.

Responsabilités

• Provide pre-sales and post-sales technical support to customers and internal stakeholders.
• Design, configure, test and deploy IP networking, RF and video communication solutions.
• Support system integration activities and customer deployments.
• Deliver technical demonstrations, product evaluations, and training programmes.
• Troubleshoot networking, communications and video systems on-site and remotely; produce implementation guides.
• Gather customer feedback and contribute to product and solution improvements.
• Support exhibitions, trade shows, and customer engagement activities.

Connaissances

IP Networking

RF Communications

Field Engineering

Customer-facing

Outils

Wireshark

Description du poste

Copello is seeking a Field Service Engineer with expertise in IP networking and communications to support customers across the full project lifecycle. You will design, configure, test and deploy solutions, deliver demonstrations and training, and act as a trusted advisor in the field.

This role involves extensive UK and international travel, security clearance eligibility, and working with Sales, Engineering and Product teams to ensure successful deployments.