EMEA IT & Helpdesk Leader: Infrastructure & Security

Panavision; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Panavision is seeking an experienced IT and Help Desk Manager to lead cross-regional technology operations for the EMEA region from its London base. The role balances strategic planning with practical delivery, managing infrastructure, help desk, security and core systems to support a fast-moving production-services business.

You will collaborate with global IT teams, manage budgets, and drive stakeholder relationships while guiding teams across the UK, France and South Africa.

Qualifications

• Senior IT leadership experience in mid-sized or larger enterprises.
• Strong knowledge of Microsoft enterprise technologies and security practices.
• Experience delivering under multi-region, cross-time zone support.

Responsibilities

• Leading EMEA IT operations, infrastructure and projects across locations.
• Managing global help desk across time zones and SLAs.
• Overseeing NOC monitoring, incident response and resolution.
• Partnering with corporate IT and InfoSec to maintain standards.
• Coordinating maintenance, backups, upgrades and lifecycle activity.
• Managing IT assets, policies and vendor relationships.
• Preparing budgets and operating plans for regional needs.
• Leading and developing the EMEA IT team across UK, France and SA.

Skills

IT management

Microsoft 365

Azure

Exchange Online

Windows Server

Cloud environments

Networking

Cyber security

MDM

Remote support

Stakeholder management

Budget management

Education

Bachelor's degree in a technical field

Tools

NOC monitoring tools

Job description

Panavision is seeking an experienced IT and Help Desk Manager to lead cross-regional technology operations for the EMEA region from its London base. The role balances strategic planning with practical delivery, managing infrastructure, help desk, security and core systems to support a fast-moving production-services business.

You will collaborate with global IT teams, manage budgets, and drive stakeholder relationships while guiding teams across the UK, France and South Africa.