Global End User Computing Leader

A&O Shearman; Northern Ireland; Hybrid; GBP 90.000 - 130.000; Vollzeit

Zusammenfassung

A&O Shearman is seeking a Senior Manager, End User Computing to lead the strategy, delivery and evolution of our digital workplace services. You will collaborate across Technology, Security and Business teams to ensure colleagues have secure, reliable, and modern tools, devices and support.

You will shape the EUC function globally, guiding upgrades, modern management adoption and end-user experience improvements at scale, while partnering with Cyber Security to strengthen identity management and

Qualifikationen

• Proven experience leading End User Computing or Digital Workplace teams in a complex organisation.
• Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management.
• Strong experience across Windows, macOS, mobile device management and endpoint security.
• Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives.
• A track record of improving service performance and end user experience at scale.
• Confidence engaging with senior stakeholders and presenting at leadership level.

Aufgaben

• Define and deliver the EUC strategy across devices, workplace technology and collaboration tools.
• Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support.
• Drive adoption of modern management technologies including Microsoft Intune and Entra ID.
• Improve service performance, user experience and operational efficiency through automation and continuous improvement.
• Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance.
• Lead major technology projects including upgrades, migrations and workplace transformation initiatives.
• Manage key technology suppliers and service partners.
• Build strong relationships with senior business and technology stakeholders.
• Proven experience leading End User Computing or Digital Workplace teams in a complex organisation.
• Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management.

Kenntnisse

EUC leadership

Microsoft Intune

Entra ID

Endpoint management

Zero Trust

MDM Windows/macOS

Security collaboration

Service improvement

Stakeholder comms

Vendor management

Jobbeschreibung

A&O Shearman is seeking a Senior Manager, End User Computing to lead the strategy, delivery and evolution of our digital workplace services. You will collaborate across Technology, Security and Business teams to ensure colleagues have secure, reliable, and modern tools, devices and support.

You will shape the EUC function globally, guiding upgrades, modern management adoption and end-user experience improvements at scale, while partnering with Cyber Security to strengthen identity management and