Global Digital Workplace Lead (End User Computing)

A&O Shearman; Northern Ireland; Remote; GBP 90,000 - 130,000; Full time

Job summary

A&O Shearman is seeking a Senior Manager, End User Computing to shape and run our global digital workplace strategy across offices, home offices and on the move. You will lead EUC delivery, coordinating across Technology, Security and Business teams to ensure employees have secure, reliable tools and devices and a seamless user experience at scale.

With expert knowledge of Microsoft Intune and Entra ID, you will drive modern endpoint management, automation and large-scale projects while building

Qualifications

• Proven experience leading End User Computing or Digital Workplace teams in a complex organisation.
• Expert knowledge of Microsoft Intune and Entra ID and modern endpoint management.
• Strong experience across Windows, macOS, mobile device management and endpoint security.
• Experience collaborating with Cyber Security on Zero Trust, identity and data protection initiatives.
• Track record of improving service performance and end-user experience at scale.

Responsibilities

• Define and deliver the EUC strategy across devices, workplace technology and collaboration tools.
• Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support.
• Drive adoption of modern management technologies including Microsoft Intune and Entra ID.
• Improve service performance, user experience and operational efficiency through automation and continuous improvement.
• Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance.
• Lead major technology projects including upgrades, migrations and workplace transformation initiatives.
• Manage key technology suppliers and service partners.
• Build strong relationships with senior business and technology stakeholders.

Skills

End User Computing

Microsoft Intune

Entra ID

Windows management

Endpoint security

Stakeholder engagement

Tools

Intune

Entra ID

MDM tooling

Job description

A&O Shearman is seeking a Senior Manager, End User Computing to shape and run our global digital workplace strategy across offices, home offices and on the move. You will lead EUC delivery, coordinating across Technology, Security and Business teams to ensure employees have secure, reliable tools and devices and a seamless user experience at scale.

With expert knowledge of Microsoft Intune and Entra ID, you will drive modern endpoint management, automation and large-scale projects while building