Global Director, Service Partnerships & Ecosystem

Hibob; Greater London; Vor Ort; GBP 110.000 - 170.000; Vollzeit

Zusammenfassung

HiBob seeks a Director of Services Partnerships to lead the growth of our global service partner ecosystem and ensure outstanding customer outcomes through scalable delivery models. You will shape strategy, governance, pricing approaches and enablement across partners while collaborating with VP of Delivery, Professional Services and Customer Success to execute at scale.

The role requires strategic thinking, strong cross‑functional leadership, and the ability to drive practical processes that

Qualifikationen

• Proven experience leading Professional Services or service-delivery functions.
• Experience scaling a services organisation or partner ecosystem.
• Ability to translate strategy into practical processes and operating models.

Aufgaben

• Own and evolve HiBob’s global service partner delivery strategy.
• Build scalable operating model for partner ecosystem including governance and enablement.
• Define standards and measures for great partner delivery across the lifecycle.
• Develop partner performance management with scorecards and escalation paths.
• Collaborate with Legal, Finance, Security and Privacy to scale the partner model responsibly.
• Lead and develop a global Service Partner Success team.

Kenntnisse

People leadership

Cross‑functional leadership

Strategic thinking

Partner governance

Delivery governance

Quality assurance

Capacity planning

Commercial judgement

Stakeholder management

Growth mindset

Jobbeschreibung

HiBob seeks a Director of Services Partnerships to lead the growth of our global service partner ecosystem and ensure outstanding customer outcomes through scalable delivery models. You will shape strategy, governance, pricing approaches and enablement across partners while collaborating with VP of Delivery, Professional Services and Customer Success to execute at scale.

The role requires strategic thinking, strong cross‑functional leadership, and the ability to drive practical processes that