Global Digital Growth Enablement Lead (Hybrid)

Sage City; Newcastle upon Tyne; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Generous pension and bonuses

Hybrid working

25 days annual leave

Volunteer days

Health coverage

Job summary

Sage is seeking a Digital Growth Enablement Manager to shape a global capability at the intersection of digital customer experience, product-led growth and commercial performance. The role is hybrid, with three days per week in our Newcastle office, and involves turning regional priorities into scalable revenue strategies.

You will work with Customer Services, regional growth, product, and digital-experience teams to identify opportunities in knowledge bases, help centres, and bot journeys.

Qualifications

• Strong commercial thinking with ability to spot valuable opportunities.
• Experience defining strategy and translating into practical delivery.
• Confidence working across regions and senior stakeholder groups.

Responsibilities

• Create a consistent framework for identifying and delivering digital revenue opportunities across regions.
• Partner with Customer Services, regional growth, product, operational, content and digital-experience teams.
• Identify where products and propositions add value across knowledge bases, help centres, communities, and bot journeys.
• Turn regional priorities into a scalable revenue-activation strategy.
• Influence senior stakeholders and align multiple teams around clear priorities.
• Enable regional teams to deliver revenue goals without commission targets.

Skills

Commercial mindset

Strategy definition

Stakeholder influence

Digital journeys

Cross-regional collaboration

Job description

Sage is seeking a Digital Growth Enablement Manager to shape a global capability at the intersection of digital customer experience, product-led growth and commercial performance. The role is hybrid, with three days per week in our Newcastle office, and involves turning regional priorities into scalable revenue strategies.

You will work with Customer Services, regional growth, product, and digital-experience teams to identify opportunities in knowledge bases, help centres, and bot journeys.