Global Customer Service Agent | Flexible Hours & Growth

Ecolab; Northwich; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible hours

Training and development

Private medical health

Dental health

Pension and Life Insurance

Share purchase option

25 days holiday

Job summary

Ecolab is seeking a Customer Service Agent to join our global organisation, based in Caerphilly or Northwich. You will support customers and associates with a focus on data accuracy, relationship building and fast, efficient service.

The role offers training and development within a dynamic team and flexible shift patterns, including days, evenings and weekends. We value diversity and inclusion, with long-term career progression and opportunities to work across global teams.

Qualifications

• Excellent attention to detail and the ability to multitask while handling data and building relationships.

Responsibilities

• Provide exemplary customer service to associates and customers.
• Capture data accurately and maintain relationships in a fast-paced, collaborative environment.
• Support continuous training and development to uphold high service standards.

Job description

Ecolab is seeking a Customer Service Agent to join our global organisation, based in Caerphilly or Northwich. You will support customers and associates with a focus on data accuracy, relationship building and fast, efficient service.

The role offers training and development within a dynamic team and flexible shift patterns, including days, evenings and weekends. We value diversity and inclusion, with long-term career progression and opportunities to work across global teams.