Global Customer Quality Manager

Scottish Leather Group Limited; Bridge of Weir; On-site; GBP 50,000 - 70,000; Full time

Job summary

Join a leading company in the leather industry as a Global Customer Quality Manager in Bridge of Weir. You will oversee quality processes and collaborate with various departments to ensure excellence. Bring your experience in quality management and help enhance customer satisfaction with our sustainable manufacturing practices.

Benefits

Company sick pay

Enhanced annual leave

Health and wellbeing programme

Life assurance

Cycle to work scheme

Electric Vehicle schemes

Access to store discounts

Qualifications

• Proven experience as a Quality Manager or in a similar role.
• Strong understanding of quality assurance and control methodologies.
• Experience in the leather or manufacturing industry is a plus.

Responsibilities

• Oversee quality assurance processes across the global customer base.
• Collaborate with departments to ensure product quality standards.
• Foster continuous improvement initiatives and enhance customer satisfaction.

Skills

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Leadership

Job description

We are seeking a dedicated Global Customer Quality Manager to join our team in Bridge of Weir, Glasgow. In this pivotal role, you will be responsible for overseeing quality assurance processes across our global customer base. The Global Customer Quality Manager will collaborate closely with various departments to ensure that our products meet the highest quality standards and align with customer expectations. Your experience in quality management will help foster continuous improvement initiatives, enhance customer satisfaction, and maintain our reputation for excellence in the leather industry.

To be successful in this role, you will need:

• Proven experience as a Quality Manager or in a similar role
• Strong understanding of quality assurance and quality control methodologies
• Ability to lead and motivate teams to achieve quality objectives
• Excellent analytical and problem-solving skills
• Effective communication and interpersonal skills
• Experience in the leather or manufacturing industry is a plus

About Scottish Leather Group

At Scottish Leather Group, we produce the world's lowest carbon leather due to our passion for leading sustainable manufacturing practices, continuous innovation, and outstanding services.

Our People

At Scottish Leather Group, we make it personal. We recognise that the uniqueness of everyone who works for us, contributes to our success and resilience. We believe in equality, diversity, and inclusion and welcome individuals from all backgrounds to consider a rewarding career with us. By joining us you will be embarking on an exciting career, where we will help you achieve your professional goals and encourage you to reach your full potential.

Our Values

Scottish Leather Group desires to establish the highest industry standards for quality, innovation, value, service, and care for the environment whilst upholding our Company values: promises kept; creativity at heart and excellence as standard.

Our Portfolio

We are the largest leather manufacturer in the United Kingdom and employ over 700 employees globally! Our specialist leathers are produced for a wide range of industries, including automotive, aviation, bus & coach, rail, furniture, and custom projects. We partner with hundreds of prestigious brands in more than 60 countries. Our customers include the likes of Aston Martin, Jaguar Land Rover, Polestar, Lucid, Emirates Airlines, Boeing, and Philips.

Company Benefits

• Company sick pay
• Enhanced annual leave entitlement (increases with length of service)
• Health and wellbeing programme
• Employee Assistance Programme – including access to a private GP service and much more
• Life assurance
• Cycle to work scheme and Electric Vehicle schemes
• Employee coaching programme
• Additional training and development opportunities
• Free on-site parking
• Access to a range of store discounts