Global CRM Leader: Strategy, Data & Loyalty Execution

Aesop; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Generous product discount allowance

Paid volunteering allowance

Bonus opportunity

Access to LinkedIn Learning

Job summary

Aesop is looking for a Global Senior CRM Manager based in London to drive consumer engagement and operationalise global strategies. This role requires a dynamic leader with expertise in CRM within the luxury retail sector, overseeing projects that enhance stakeholder engagement and brand consistency.

The position supports a hybrid working approach and includes a suite of benefits like generous product discounts and development opportunities.

Qualifications

• Significant experience in a senior CRM role, preferably in luxury retail or beauty.
• Proven ability in people management.
• Skilled in turning concepts into actionable strategies.

Responsibilities

• Lead global CRM strategy and ensure consistency across markets.
• Oversee implementation of Aesop Loyalty Program.
• Manage the Global CRM Manager and their team's output.

Skills

Analytical Rigor

Collaborative Influencer

Implementation Mastery

Positive Mindset

Operational Design Literacy

Tools

Salesforce

Power BI

GA

Figma

Job description

Aesop is looking for a Global Senior CRM Manager based in London to drive consumer engagement and operationalise global strategies. This role requires a dynamic leader with expertise in CRM within the luxury retail sector, overseeing projects that enhance stakeholder engagement and brand consistency.

The position supports a hybrid working approach and includes a suite of benefits like generous product discounts and development opportunities.