Global Credit Controller

Malvern Panalytical; Malvern; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Hybrid working

Career development

Job summary

Malvern Panalytical is seeking a Global Credit Controller in Malvern with responsibility for timely collections and cash-flow support across the business. You will manage ledgers, perform credit reviews, and maintain customer data while collaborating with internal stakeholders.

The role offers hybrid working, a competitive salary, and a comprehensive benefits package, with opportunities to develop within a global finance function.

Qualifications

• Experience in Credit Control or Accounts Receivable.
• Strong communication and relationship-building skills.
• Confident handling difficult conversations and payments.
• Organised and able to manage multiple priorities in a fast-paced environment.
• Comfortable using integrated systems and MS Office.

Responsibilities

• Manage assigned customer ledgers and ensure debts are collected in a timely manner.
• Conduct credit checks and periodic reviews for new and existing customers.
• Ensure activities comply with credit management policies and approval processes.
• Contact customers by telephone and email to progress payments and resolve queries.
• Maintain accurate customer records and update account information in systems.
• Support the Accounts Receivable team with cash posting and admin duties.

Skills

Credit control

Accounts receivable

Communication

Relationship-building

Multitasking

MS Office

Tools

Integrated business systems

Microsoft Office

Job description

Job Type - Full Time - 12 month FTC

Location – Malvern, UK / Hybrid Working

Role Benefits - Competitive Salary + Benefits Package and more

We're BIG on small

Job Title – Global Credit Controller

About the role

As a Global Credit Controller, you will play a key role within the Accounts Receivable team, helping to ensure the timely collection of customer payments and supporting strong cash flow performance across the business. Working closely with customers and internal stakeholders, you will manage designated ledgers, perform credit reviews, and maintain accurate customer account information.

This is an excellent opportunity for a proactive and customer-focused professional who enjoys building relationships, resolving issues, and contributing to the financial success of a global organisation.

What you'll be doing

• Manage assigned customer ledgers and ensure outstanding debts are collected in a timely manner
• Conduct credit checks and periodic credit reviews for new and existing customers
• Ensure all activities comply with company credit management policies and approval processes
• Contact customers by telephone and email to progress payments and resolve account queries
• Maintain accurate customer records and update account information within business systems
• Support the Accounts Receivable team with cash posting and general administration activities when required.

About you

• Previous experience in Credit Control, Accounts Receivable, or a similar finance-related role
• Strong communication and relationship-building skills with a professional telephone manner
• Confident handling difficult conversations and resolving payment-related issues effectively
• Proactive, organised, and able to manage multiple priorities in a fast-paced environment
• Comfortable using integrated business systems and Microsoft Office applications
• Fluent French and/or Spanish language skills would be advantageous.

What's in it for you

• Join a global organisation where your work directly contributes to business performance and customer satisfaction
• Work collaboratively with colleagues across Finance, Sales, Operations, and Customer Support teams
• Develop your skills within a supportive and experienced finance function
• Enjoy flexible hybrid working arrangements and opportunities for career development
• Benefit from a competitive salary and comprehensive benefits package.

We provide market-leading, material characterization technologies for the world's most innovative companies, academic institutions, and government laboratories in the analytics of advanced materials.

We support our customers through their biggest challenges, from developing lifesaving vaccines to sustainable fuels. We wake up every day to delight our customers through innovation, high-quality solutions and workflows, and excellence in customer satisfaction.

We are a recognized leader for quality and insights in material characterization; winning customers with performance and keeping them with service. With more than 2,000 employees operating in over 20 countries across the world, and R&D sites in North America, Europe and Asia.

We are part of Spectris, a company which combines precision with purpose to equip customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive. In 2025, Spectris acquired Micromeritics as part of Malvern Panalytical.