Global Collections Manager

TN United Kingdom; London; Hybrid; GBP 55,000 - 64,000; Full time

Job summary

An established industry player is seeking a proactive Global Collections Manager to join their London team. This role involves managing financial relationships on a global scale, focusing on minimizing aged debt, and ensuring compliance with industry standards. You'll have the opportunity to lead projects, support team development, and engage with network partners to enhance operational efficiency. With a competitive salary and a range of benefits including a generous pension scheme and flexible working options, this position is perfect for someone looking to make a significant impact in a supportive environment.

Benefits

Bonus Opportunity

Generous Pension Scheme

29 Days Holiday

Retailer Discounts

Free Aviva Shares

Flexible Benefits

Paid Volunteering Days

Wellbeing Support

Qualifications

• Experience in multinational reinsurance operations is essential.
• Strong stakeholder management skills to build relationships.

Responsibilities

• Manage financial relationships with third-party companies worldwide.
• Minimize aged debt and implement action plans.

Skills

Stakeholder Management

Collections Experience

Project Management

Financial Relationship Management

Multinational Operations Experience

Job description

We have a fantastic opportunity for a Global Collections Manager to join our growing and supportive London-based team. This is a great job for a proactive and driven professional looking to make a significant impact working with the UK’s leading Insurance, Wealth and Retirement business!

A bit about the job:

As a Global Collections Manager, you will manage financial relationships with third-party companies worldwide and establish effective processes. A solid understanding of SLAs is essential as you will handle money settlements between offices. You will address issues related to aged debt, stay current with industry trends and regulations, provide guidance and training, support team development, and participate in various projects and initiatives. A key aspect of this role is minimizing aged debt. You will hold regular meetings with network partners who are not meeting their obligations and implement action and development plans to bring these accounts back in line with expectations.

Skills and experience we’re looking for:

• Experience working within multinational reinsurance operations
• Strong stakeholder management skills with the ability to build and maintain relationships with internal and external partners
• Previous experience in collections within the insurance or banking sector
• Excellent project management skills with the ability to self-manage
• Proven track record of working with third-party companies or network partners on a global scale

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Starting salary circa £55,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 10% of annual salary. Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, with options to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Supportive policies including parental and carer’s leave
• Flexible benefits including sustainability options such as cycle to work
• Participate in our Aviva Communities and use your 3 paid volunteering days to help others
• Focus on wellbeing with support and tools available

Take a look to learn more. Use our salary calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome applications from all backgrounds and experiences. Even if you don’t tick every box, we encourage you to apply. We also consider flexible working arrangements, including part-time and job shares.

We offer flexible locations, hours, and working patterns to suit our customers, business, and you. Most of our team members are smart working – spending around 50% of their time in our offices every week, combining flexibility with collaboration.