Global Collections Manager

Aviva plc; London; On-site; GBP 55,000 - 70,000; Full time

Job summary

An established industry player is seeking a Global Collections Manager to join their dynamic London team. This role offers a unique opportunity to manage financial relationships with global partners while driving initiatives to minimize aged debt. The ideal candidate will possess a strong background in collections, particularly within the insurance or banking sectors, and demonstrate excellent stakeholder management and project management skills. With a focus on collaboration and support, this position promises to make a significant impact within a leading Insurance, Wealth, and Retirement business. If you're ready to take on a challenging yet rewarding role, this is the perfect opportunity for you.

Benefits

Bonus opportunity - 10% of annual salary

Generous pension scheme - up to 14%

29 days holiday plus bank holidays

Up to 40% discount on Aviva products

Up to £1,200 of free Aviva shares

Supportive policies including parental leave

Flexible benefits including sustainability options

Paid volunteering days

Wellbeing support and tools

Qualifications

• Experience in multinational reinsurance operations is essential.
• Strong stakeholder management and project management skills required.

Responsibilities

• Manage financial relationships with third-party companies worldwide.
• Minimize aged debt and implement action plans for network partners.

Skills

Stakeholder Management

Project Management

Collections in Insurance

Multinational Operations

Relationship Building

Job description

Aviva Greater London, England, United Kingdom

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We have a fantastic opportunity for a Global Collections Manager to join our growing and supportive London-based team. This is a great job for a proactive and driven professional looking to make a significant impact working with the UK’s leading Insurance, Wealth and Retirement business!

A bit about the job:

As a Global Collections Manager, you will manage financial relationships with third-party companies worldwide and establish effective processes. A solid understanding of SLAs is essential as you will handle money settlements between offices. You will address issues related to aged debt, stay current with industry trends and regulations, provide guidance and training, support team development, and participate in various projects and initiatives. A key aspect of this role is minimizing aged debt. You will hold regular meetings with network partners who are not meeting their obligations and implement action and development plans to bring these accounts back in line with expectations.

Skills and experience we’re looking for:

• Experience working within multinational reinsurance operations
• Strong stakeholder management skills with the ability to build and maintain relationships with internal and external partners
• Previous experience in collections within the insurance or banking sector
• Excellent project management skills with the ability to self-manage
• Proven track record of working with third-party companies or network partners on a global scale

What you’ll get for this role:

• Starting salary circa £55,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Insurance and Financial Services