Infrastructure Engineer

M+C Saatchi UK; City Of London; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

27 days annual holiday

Private healthcare

Employer contributory pension

Life assurance

Income protection

Job summary

A dynamic advertising agency in London is looking for an experienced Infrastructure Engineer to support and optimize its global IT infrastructure. The role involves installing and managing core infrastructure technologies and requires strong troubleshooting capabilities. Ideal candidates should have over 5 years of experience in IT environments, familiarity with ITIL processes, and industry certifications. A competitive salary and benefits package is offered.

Qualifications

• 5+ years of experience in IT infrastructure support or administration.
• Experience working within global IT environments.
• Strong troubleshooting and problem-solving skills.
• Familiarity with ITIL processes and best practices.
• Strong communication and teamwork abilities, comfortable collaborating across different regions and time zones.
• Familiarity with ITIL processes and best practices.
• Industry and vendor certifications (e.g., Microsoft, Cisco, VMware, ITIL) are desirable.

Responsibilities

• Install, configure, and support servers, storage, cloud, and network devices.
• Manage and maintain servers, cloud platforms, workstations, and mobile devices.
• Assist in responding to infrastructure issues and system outages.
• Support device management platforms and apply policies.
• Monitor utilization of servers and networks for optimization.
• Support branch office deployments and infrastructure rollouts.
• Contribute to global transformation initiatives like migrations, hardware refreshes, and core upgrades.

Skills

Microsoft 365

Azure services

Windows Server

Active Directory

Networking technologies

Mobile device management tools

Basic scripting skills

Education

Industry and vendor certifications (e.g., Microsoft, Cisco, VMware, ITIL)

Tools

Microsoft 365

Azure

Windows Server

Active Directory

DNS

DHCP

Google Workspace

VMware

Nutanix

Hyper-V

Intune

Mosyle

JAMF

PowerShell

Job description

Join to apply for the Infrastructure Engineer role at M+C Saatchi UK

M+C Saatchi Group is looking for highly skilled and experienced Infrastructure Engineer to join our team in London. You will be responsible for deploying, maintaining, and supporting hybrid IT infrastructure across our global operations.

The role requires strong technical knowledge of core infrastructure technologies, solid troubleshooting skills, and the ability to work both independently and collaboratively with colleagues and partners across multiple regions.

WHAT YOU’LL DO:

• Infrastructure Support & Deployment: Install, configure, and support servers, storage, cloud solutions, and network devices to ensure reliability, scalability, and security across a global IT environment.
• Systems Administration: Manage and maintain servers, cloud platforms, workstations, and mobile devices. Apply updates, patches, and configuration standards consistently worldwide.
• Incident Response: Assist in responding to infrastructure issues and system outages. Work with global IT teams and external partners to diagnose problems, mitigate impact, and restore services.
• End User Compute Management: Support device management platforms (Intune, Mosyle, JAMF). Apply policies, deploy software, and maintain a secure and stable end-user environment.
• Capacity & Performance Monitoring: Monitor utilisation of servers, storage, and networks across global sites and provide recommendations for optimisation.
• Deployments: Support branch office and technical rollouts, including hardware installations and infrastructure configuration.
• IT Project Team: Be a key contributor to our global transformation initiatives such as system migrations and consolidations, network hardware refreshes, and core infrastructure upgrades.

ABOUT YOU:

• 5+ years of experience in IT infrastructure support or administration.
• Experience working within global IT environments.
• Able to thrive in a fast-paced environment.
• Solid troubleshooting and problem-solving skills.
• Strong communication and teamwork abilities, comfortable collaborating across different regions and time zones.
• Familiarity with ITIL processes and best practices.
• Industry and vendor certifications (e.g., Microsoft, Cisco, VMware, ITIL) are desirable.

KEY SKILLS:

• Strong knowledge of Microsoft 365 and Azure services.
• Hands-on experience with Windows Server, Active Directory, and core services (DNS, DHCP).
• Exposure to Google Workspace, VMware, Nutanix, Hyper-V, or similar virtualisation platforms.
• Strong understanding of networking technologies (switching, routing, Meraki firewalls).
• Familiarity with mobile device management tools (Intune, Mosyle, JAMF).
• Basic scripting skills (e.g., PowerShell) for automation and administration.
• Experience with support and implementation of backup, disaster recovery, and systems monitoring tools.

WHAT YOU’LL GET

For the right candidate, we will offer a competitive salary and benefits package which includes 27 days annual holiday, private healthcare, employer contributory pension, life assurance and income protection.

ABOUT M+C SAATCHI GROUP

M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture. As part of this M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics.

If you require any reasonable adjustments throughout the recruitment and selection process, please make us aware as part of your application.

All employee information is kept confidential according to General Data Protection Regulation (GDPR).