Global Client Growth & Operations Manager

Ambition; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Ambition partners with a leading international law firm to recruit a Client Operations & Strategic Growth Manager. You will manage a major global client relationship, drive strategic client plans, and identify opportunities for revenue growth while improving operational efficiency and client service.

The role blends relationship management with data analytics, analysing client and financial data to deliver actionable insights for strategy and decision making.

Qualifications

• Commercially minded with client development experience.
• Experience in operations or project management within professional services.
• Advanced analytical skills and ability to work with financial data.
• Ability to influence senior stakeholders.

Responsibilities

• Managing a major global client relationship as a central firm contact.
• Developing and driving strategic client plans with senior stakeholders.
• Identifying revenue growth opportunities and deeper engagement.
• Analyzing client, matter and financial data to provide insights.
• Monitoring budgets, forecasting spend and tracking performance.
• Overseeing billing compliance and fee arrangements.
• Producing reporting to support strategic decisions.
• Supporting pitches, panel reviews and growth initiatives.
• Coordinating client meetings and relationship-building activities.
• Collaborating with legal, finance and business services teams to improve processes.

Skills

Client management

Project management

Operations

Data analysis

Job description

Ambition partners with a leading international law firm to recruit a Client Operations & Strategic Growth Manager. You will manage a major global client relationship, drive strategic client plans, and identify opportunities for revenue growth while improving operational efficiency and client service.

The role blends relationship management with data analytics, analysing client and financial data to deliver actionable insights for strategy and decision making.