Global Client Delivery & Operations Manager

Interpublic; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

Interpublic’s UM unit seeks a Manager to support the delivery of client commitments across global and market levels. You will coordinate with Business Leadership, Operations, Activation, and Strategy to ensure timely, accurate outputs and accountable performance tracking.

You will serve as a key contact for internal teams and a supporting contact for clients, helping maintain smooth operations and deadlines.

Responsibilities

• Client Responsible for the timely and accurate delivery of day-to-day requests from key clients and internal teams.
• Support tracking of deliverables, timelines, and performance.
• Help identify risks to delivery and elevate or coordinate resolution as needed.
• Build relationships with day-to-day client contacts and key stakeholders.
• Support the development of client materials, updates, and reporting.
• Contribute to global views, status updates, and performance tracking.
• Internal Day-to-day project management support across the global account.
• Work with leads across Business Leadership, Strategy, Activation, and Operations to ensure aligned delivery.
• Attend internal and client statuses - contributing to agendas where appropriate.
• Build relationships and support the needs of cross-functional teams working on the account.
• Support processes such as annual planning, templates, trackers, dashboards and reporting.
• Help drive adoption of best practices and ways of working.
• Stay up to date with the Omnicom offerings along with global media and marketing landscape changes to support informed POV.

Job description

Interpublic’s UM unit seeks a Manager to support the delivery of client commitments across global and market levels. You will coordinate with Business Leadership, Operations, Activation, and Strategy to ensure timely, accurate outputs and accountable performance tracking.

You will serve as a key contact for internal teams and a supporting contact for clients, helping maintain smooth operations and deadlines.