Global B2B Tech Communications Lead

Team Lewis; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Team LEWIS in London is seeking an Associate Director to lead key client relationships and provide strategic creative consultancy across multi-channel campaigns. You will drive new business pitches, onboard wins, and marshal international resources to grow client revenue.

You will build deep client relationships, manage a high-caliber team, set KPIs, and collaborate with senior colleagues across the network to deliver integrated communications.

Qualifications

• Proven track record of growing and running client service teams.
• Strong business acumen with success in winning and retaining clients.
• Experience leading multi-channel campaigns and pitches.

Responsibilities

• Be a senior lead and provide value-added expertise on key clients, ensuring excellent and profitable service and delivery of results; provide strategic counsel to help retain and grow the clients.
• Ensure growth in client revenues, reviewing account profitability, taking action as required, and driving plans for optimising revenues.
• Identify and secure upsell/cross sell opportunities with existing clients, plus client and services cascade opportunities across the network.
• Run executive media relations programmes, including providing media training for senior/c-suite clients.
• Ensure excellent client communication and instil accountability for defining KPIs and service agreements.
• Promote an integrated communications and storytelling mindset to deliver a cohesive service offering to clients.
• Contribute to the new business programme and marketing activity; work with the marketing team to promote TEAM LEWIS as a creative leader.
• Build relationships with senior prospect decision makers and key intermediaries and influencers.
• Take a lead role on credentials and pitches for prospects, developing the strategic insight, messaging and creative concepts.
• Help build, retain and develop a high-caliber and motivated team – inspire and nurture a first-class culture in which people can thrive and grow professionally and personally.
• Manage and motivate direct reports, setting and reviewing goals; work to maximise strengths, improve weaknesses and support career development.
• Involve in employee communications, contributing at office meetings and socials.
• Overall, be a collaborative, encouraging, supportive member of the agency’s senior team.

Skills

Client service leadership

New business development

Strategic consultancy

B2B tech experience

Financial management

Job description

Team LEWIS in London is seeking an Associate Director to lead key client relationships and provide strategic creative consultancy across multi-channel campaigns. You will drive new business pitches, onboard wins, and marshal international resources to grow client revenue.

You will build deep client relationships, manage a high-caliber team, set KPIs, and collaborate with senior colleagues across the network to deliver integrated communications.