Givenchy Ambassador

LVMH; Manchester; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Givenchy in Manchester is seeking a dynamic Ambassador to deliver the highest level of customer service, share the Givenchy Legacy, and provide expert fragrance knowledge. You will engage guests, build genuine connections and represent the brand with impeccable grooming and a can-do attitude.

Responsibilities include stock replenishment, visual merchandising, planning in-store events, and working flexibly across retailer hours, including weekends and evenings.

Qualifications

• Experience in sales/retail is advantageous.

Responsibilities

• Inspiring customers with the Givenchy Legacy through storytelling and providing outstanding customer service.
• Build genuine connections with guests and approachability is essential.
• Keep up to date with product knowledge, new fragrances, and creative ideas.
• Maintain store standards including stock replenishment and visual merchandising.
• Be a Givenchy Ambassador with a can-do attitude and the highest grooming standards.
• Flexible working across retailer hours, including weekends and evenings.
• Build effective in-store relationships.
• Plan and deliver in-store events.
• Aim to exceed targets.

Skills

Customer service

Storytelling

Fragrance knowledge

Visual merchandising

Job description

Givenchy, part of the LVMH group, are looking for a dynamic, driven and reliable Ambassador to join our team. We are extremely passionate about our Heritage and products. Givenchy pride ourselves in being an inclusive brand, with products and an ethos for all, whilst being focused on our CSS. Our ambassadors ensure our customers always receive the highest level of customer service and are trained to offer the very best expertise and knowledge within the fragrance industry. So, if you feel you are passionate about fragrance and thrive in a competitive environment then this could be the perfect role for you.

Job responsabilities

Key Responsibilities

• Inspiring our customers with the Givenchy Legacy through story telling whilst providing outstanding customer service
• Being able to approach our guests and build genuine connections is a must
• Keeping up to date with product knowledge, new fragrances, and creative ideas
• Maintaining store standards including stock replenishment and visual merchandising
• Be a Givenchy Ambassador with a can-do attitude and the highest grooming standards
• Flexible working across retailer hours, including weekends and evenings
• Build effective in store relationships
• Plan and deliver in store events
• A passion for exceeding targets

Required Experience

• Previous experience in sales/retail would be an advantage