Givenchy Ambassador

LVMH Group; Cardiff; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Uniform

Commission

Product Allocation

Company Pension

Employee Assistance Programme

Job summary

Givenchy, part of the LVMH group, is seeking a dynamic Ambassador to join our team in Cardiff. You will provide expert fragrance knowledge and outstanding customer service, building genuine connections with shoppers while delivering the highest standards of retail excellence.

This full-time role offers opportunities to grow within a luxury brand, with rewards including uniform, team incentives, and pension benefits, as you help us create memorable in-store experiences across Boots/John Lewis.

Qualifications

• Experience in sales/retail is advantageous.
• Passion for fragrance and customer service.
• Ability to work flexible retail hours, including weekends.

Responsibilities

• Inspiring customers with Givenchy Legacy through storytelling whilst providing outstanding customer service.
• Being able to approach our guests and build genuine connections is a must.
• Keeping up to date with product knowledge, new fragrances, and creative ideas.
• Maintaining store standards including stock replenishment and visual merchandising.
• Be a Givenchy Ambassador with a can-do attitude and the highest grooming standards.
• Flexible working across retailer hours, including weekends and evenings.
• Build effective in-store relationships.
• Plan and deliver in-store events.
• A passion for exceeding targets.

Skills

Customer service

Retail sales

Fragrance knowledge

Job description

LOCATION: Cardiff - Boots/John Lewis (Mobile)

HOURS: Full Time, 37.5hrs

Givenchy, part of the LVMH group, are looking for a dynamic, driven and reliable Ambassador to join our team. We are extremely passionate about our Heritage and products. Givenchy pride ourselves in being an inclusive brand, with products and an ethos for all, whilst being focused on our CSS. Our ambassadors ensure our customers always receive the highest level of customer service and are trained to offer the very best expertise and knowledge within the fragrance industry. So, if you feel you are passionate about fragrance and thrive in a competitive environment then this could be the perfect role for you.

Job responsibilities

Key Responsibilities

• Inspiring our customers with the Givenchy Legacy through story telling whilst providing outstanding customer service
• Being able to approach our guests and build genuine connections is a must
• Keeping up to date with product knowledge, new fragrances, and creative ideas
• Maintaining store standards including stock replenishment and visual merchandising
• Be a Givenchy Ambassador with a can-do attitude and the highest grooming standards
• Flexible working across retailer hours, including weekends and evenings
• Build effective in store relationships
• Plan and deliver in store events
• A passion for exceeding targets

Required Experience

• Previous experience in sales/retail would be an advantage

Reward

• Uniform
• Commission
• Product Allocation
• Company Pension
• Employee Assistance Programme

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