Ginger Lily Bar & Lounge Operations Lead

Pan Pacific London; Greater London; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Mental Health Support

Birthday Day Off

Cycle to Work Scheme

Employee Referral Scheme

Season Ticket Loan

Maternity/Paternity Policies

Eye Care Voucher

Job summary

Pan Pacific London invites applications for the Ginger Lily Bar & Lounge Manager role. You will oversee all operations of the venue, from the afternoon tea and coffee service to the evening cocktail and champagne bar, ensuring the highest standards of service.

You will lead and train the team, coordinate exclusive hires and corporate events, and maintain premium guest experiences. You will also monitor inventory, uphold health and safety regulations, and collaborate with kitchen and bar teams to

Qualifications

• Experience in luxury hospitality or bar operations.
• Proven leadership and staff training skills.
• Guest-centric approach with attention to detail.

Responsibilities

• Oversee daily operations of Ginger Lily Bar and Lounge, including afternoon tea, coffee service, and evening bar
• Ensure seamless transformation from daytime lounge to evening cocktail and champagne venue
• Maintain and elevate standards of service, guest satisfaction, and cleanliness at all times
• Lead, motivate, and train the team through active, hands‑on management
• Liaise with kitchen and bar teams to coordinate menu offerings, specials, and event requirements
• Manage bookings, exclusive hires, and corporate events, ensuring smooth execution and premium service
• Monitor inventory, ordering, and stock control for beverages and supplies
• Implement and uphold health, safety, and licensing regulations
• Analyse sales and service trends, proactively addressing opportunities for improvement
• Foster a welcoming and inclusive environment for both guests and staff

Skills

Guest focus

Team leadership

Calm under pressure

Professionalism

Job description

Pan Pacific London invites applications for the Ginger Lily Bar & Lounge Manager role. You will oversee all operations of the venue, from the afternoon tea and coffee service to the evening cocktail and champagne bar, ensuring the highest standards of service.

You will lead and train the team, coordinate exclusive hires and corporate events, and maintain premium guest experiences. You will also monitor inventory, uphold health and safety regulations, and collaborate with kitchen and bar teams to