German-Speaking Client Success Associate — Flexible Hours

GLG; Greater London; On-site; GBP 30,000 - 42,000; Full time

Job summary

GLG is seeking German Speaking Associates who are excited to learn and excel at best-in-class client service in a merit-based, team-oriented environment.

As an Associate you will own client projects from scoping to delivery, recruit experts, and collaborate with colleagues to maximize value for clients while developing project management and communication skills. The role includes onboarding, coaching, and opportunities to lead future Associates.

Qualifications

• Bachelor's degree or higher is required
• 0-3 years of work experience in client-facing, sales, or account management roles
• Demonstrated critical thinking and creative problem-solving skills
• Excellent communication and interpersonal skills, including comfort with phone-based outreach
• Ability to work independently and collaboratively in a fast-paced environment
• Willingness to work flexible and extended hours based on client needs

Responsibilities

• Engaging daily with clients to build relationships and deploy tailored solutions
• Owning client projects from start to finish, including scoping, recruiting the right expert(s), and delivering high-quality outcomes
• Collaborating with colleagues and stakeholders to maximize commercial outcomes and retention
• Upholding GLG’s compliance framework and company values

Skills

German speaking

Client service

Communication

Critical thinking

Project management

Education

Bachelor's degree or higher

Job description

GLG is seeking German Speaking Associates who are excited to learn and excel at best-in-class client service in a merit-based, team-oriented environment.

As an Associate you will own client projects from scoping to delivery, recruit experts, and collaborate with colleagues to maximize value for clients while developing project management and communication skills. The role includes onboarding, coaching, and opportunities to lead future Associates.