German-Market Technical Engineer | UK-Based, Global Travel

Tiger Resourcing Group; Lewes; On-site; GBP 45,000 - 70,000; Full time

Benefits offered by this job

Discretionary bonus

25 days annual leave (30 with service)

Private medical insurance

6% employer pension contribution

Employee assistance programme

Family leave

Company events

Job summary

The Tiger Resourcing Group is seeking an experienced Technical Engineer to support German customers from our UK head office in the South East of England. The role combines hands-on hardware/software assistance with data management and clear, proactive communication.

You will work with sales, development, production and customer support teams, regularly visiting Germany and other international sites. Fluent German and English, plus strong IT and problem-solving skills, are essential.

Qualifications

• Degree-level education in electronics or a related discipline.
• Degree-level education in software or a related discipline.
• Knowledge of programming languages such as Python, Lua, C, C++ or .NET.
• Experience setting up and diagnosing Ethernet networking protocols.
• Fluent German and English, with excellent written and verbal communication.
• Proficiency in Windows and the Microsoft Office suite.
• Strong attention to detail and planning/organisational skills.
• Ability to multitask under pressure and work well in a team.
• Willingness to travel globally and hold a full EU driving licence.

Responsibilities

• Provide first-line technical support by phone and email to German customers.
• Support projects from consultation through implementation with integrators.
• Maintain hardware/software and manage multiple projects simultaneously.
• Assess sites, recommend improvements and perform installations in Germany when needed.
• Create databases and media content for customers and agents.
• Collaborate with suppliers to integrate onboard systems and train customers.
• Produce technical documentation and meet customer requirements on time.
• Collaborate with colleagues to achieve company objectives and take on additional duties.

Skills

Fluent German and English

Attention to detail

Project coordination

Team collaboration

Problem solving

Education

Electronics or related discipline (degree level)

Software or related discipline (degree level)

Tools

Windows

Microsoft Office

Python

Lua

C

C++

.NET

Ethernet networking

Job description

The Tiger Resourcing Group is seeking an experienced Technical Engineer to support German customers from our UK head office in the South East of England. The role combines hands-on hardware/software assistance with data management and clear, proactive communication.

You will work with sales, development, production and customer support teams, regularly visiting Germany and other international sites. Fluent German and English, plus strong IT and problem-solving skills, are essential.