Field Technical Services Engineer — Remote, UK Travel

Ex-Mil Recruitment Limited; West Midlands; Remote; GBP 30,000 - 50,000; Full time

Job summary

Ex-Mil Recruitment Limited is seeking two Field Technical Services Engineers who will work from home with regular UK-wide travel, ideally based in the Midlands (near Derby or Birmingham). The role combines hands-on engineering with technical investigation, customer support and problem-solving across healthcare environments, with 2–4 days per week on customer sites and occasional overnight stays.

You will service, commission, inspect and rectify mechanical, electrical and electronic products;

Qualifications

• Experience in hands-on engineering environments (field service, maintenance, commissioning, installation or repair).
• Capable of diagnosing faults and performing evidence-led root cause analysis.

Responsibilities

• Servicing, commissioning, inspecting and rectifying mechanical, electrical and electronic products.
• Independently diagnosing faults and investigating causes to identify lasting solutions.
• Distinguishing product faults from installation, maintenance, environmental or user-related issues.
• Providing remote technical support and documenting findings to resolution or escalation.
• Delivering practical product training to customers, installers and service partners.
• Identifying recurring problems and sharing insights with Product, Quality and Engineering teams.
• Travel across the UK and work safely in healthcare and controlled environments.

Skills

Hands-on engineering

Troubleshooting

Problem solving

Customer communication

Attention to detail

Job description

Ex-Mil Recruitment Limited is seeking two Field Technical Services Engineers who will work from home with regular UK-wide travel, ideally based in the Midlands (near Derby or Birmingham). The role combines hands-on engineering with technical investigation, customer support and problem-solving across healthcare environments, with 2–4 days per week on customer sites and occasional overnight stays.

You will service, commission, inspect and rectify mechanical, electrical and electronic products;