Generalist Caseworker

Citizens Advice Runnymede & Spelthorne; United Kingdom; Remote; GBP 28.000 - 36.000; Vollzeit

Benefits dieser Stelle

Flexible working arrangements

Zusammenfassung

Citizens Advice Runnymede and Spelthorne (CARS) is seeking a Generalist Caseworker to join our busy team. You will provide information, advice and practical support to people facing a wide range of issues, helping them find a way forward and improve their circumstances.

The role will initially focus on delivering outreach services across Surrey. This is an excellent opportunity for someone with experience of advice work, casework or supporting vulnerable clients who is passionate about helping

Qualifikationen

• Experience of advice work or casework with vulnerable clients.
• Ability to provide information, advice and practical support.
• Commitment to helping people overcome challenging life situations.

Aufgaben

• Provide information, advice and practical support to people across a range of issues.
• Support the delivery of outreach services across Surrey.
• Contribute to helping clients find a way forward and improve their circumstances.

Kenntnisse

Advice work

Casework

Vulnerable clients support

Jobbeschreibung

Would you like to help people overcome some of life's most challenging problems? Are you looking for a rewarding opportunity to make a positive impact on your local community?

Citizens Advice Runnymede and Spelthorne (CARS) is seeking a Generalist Caseworker to join our busy and friendly team. As a Generalist Caseworker, you will provide information, advice and practical support to people facing a wide range of issues, helping them find a way forward and improve their circumstances. The current vacancy will initially focus on supporting the delivery of our outreach services across Surrey.

This is an excellent opportunity for someone with experience of advice work, casework or supporting vulnerable clients who is passionate about helping others and enjoys working directly with people in the community.

• Position: Generalist Caseworker
• Contract: 12-month fixed-term contract, with the possibility of extension subject to funding
• Hours: 37 hours per week
• Flexible and part-time working arrangements may be considered
• A completed Supporting Statement.

Your Supporting Statement should address each of the criteria set out in the Person Specification, providing examples of how you meet them. Applications that do not address the Person Specification criteria may not provide sufficient information for shortlisting.

Shortlisted candidates will be invited to interview in November/December 2026.

Closing date for applications is 17:00 on 8th November 2026.