Generalist Adviser

THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX; Greater London; Hybrid; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Flexitime

Job summary

Citizens Advice Greenwich is seeking a Generalist Adviser to deliver high-quality generalist advice and casework from offices and outreach sessions in Greenwich Borough. The role includes a mix of office presence, outreach in the Borough, and occasional home working, with a flexitime policy in place.

Applicants should have experience in providing generalist advice and casework, and be able to work well both in a team and independently, aligning with the organisation's policies and objectives.

Qualifications

• Experience of providing generalist advice and casework.

Responsibilities

• Provide generalist advice and casework to public.
• Face-to-face advice delivery with outreach in Greenwich Borough.
• Some home working while meeting policy objectives.

Skills

Generalist advice

Job description

Generalist Adviser

Apply before 9am on 27 October 2026.

Job summary

• Salary: £32,712
• Location: Greenwich Borough
• Workplace: Hybrid working
• Contract: Fixed term contract, until 1 November 2027
• Hours per week: 35

About the role

Citizens Advice Greenwich provides advice and casework to people in Greenwich Borough and to seafarers and their families across the U.K. For more information please visit our website at www.greenwichcab.org.uk

This role is to provide generalist advice and casework to people in Greenwich Borough. The successful candidate must have experience of providing generalist advice and casework.

The job involves providing face-to-face advice to the public. The job includes working from the office, at outreach sessions in the Borough of Greenwich as well as some home working.

There is also a flexitime policy in place.

You will need to be able to work well both as part of a team and independently and be committed to our policies, aims and objectives.

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