General Store Manager — Multi-Department Ops Leader

Asda; Watford; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Discretionary bonus

Car allowance

Pension

Colleague discount

Wellbeing services

Inclusion networks

Parental leave

Job summary

Asda Watford is seeking a General Store Manager to lead the store’s day-to-day operations across departments, maximise availability, minimise waste, and ensure safe, compliant, efficient performance. You will partner with managers to uphold standards, drive productivity, and deliver customer-centric service with heart and pride. You’ll empower teams, coach through questions, and champion a culture of energy and accountability.

Qualifications

• Experience as General Store Manager or Operations Manager in a large-format retail.
• Strong operational knowledge across food and non-food departments.
• Proven record of improving availability and reducing waste.
• Experience managing large teams and leading change.
• Experience handling complex ER cases and understanding HR policies.
• Strong organisational skills and customer service focus.

Responsibilities

• Lead the planning strategy and execution of store day-to-day operations across key departments, including Non-Food, Online and Customer.
• Collaborate with the Operations Manager and department managers to deliver consistent standards and drive productivity.
• Improve delivery flow, stock routines and compliance to ensure a safe, efficient and compliant store.
• Lead with heart and foster a culture of service, recognition, and empowerment on the shop floor.

Skills

Execution and result-focused

Commercial awareness

Coaching and Leadership

Organised and efficient

Collaborative

Data-driven

Job description

Asda Watford is seeking a General Store Manager to lead the store’s day-to-day operations across departments, maximise availability, minimise waste, and ensure safe, compliant, efficient performance. You will partner with managers to uphold standards, drive productivity, and deliver customer-centric service with heart and pride. You’ll empower teams, coach through questions, and champion a culture of energy and accountability.