This Health Care Assistant post sits within Marlow Medical Group, an NHS GP partnership across four sites, and works under the direct supervision of the senior practice nurse. The work is clinical support delivered to set protocols, covering NHS health checks, ECG recording, phlebotomy, sample processing and vaccine cold-chain management. The role is distinct for its focus on long-term conditions, frailty and admission avoidance, with care planning for medically complex patients in care homes. Essential entry requirements include the Care Certificate and enhanced DBS clearance.
What the job involves
- Carry out NHS health checks
- Record ECGs
- Perform phlebotomy
- Process laboratory samples requested by GPs and nurses
- Store, monitor and record vaccine cold-chain temperatures
- Restock surgical equipment and vaccines and rotate stock
- Chaperone patients
- Prepare and maintain clinical environments and equipment, including clearing and restocking consulting rooms
- Assist with assessment and surveillance of patient health and wellbeing
- Carry out delegated clinical activities for named patients after specific training
- Manage residents with multimorbidity and complex care needs, including anticipatory care planning
- Recognise and manage clinical risk and deterioration, and coordinate onward referral
Qualifications
- Evidence of completing the Care Certificate
- Level 3 Safeguarding Children and Adults
Experience
- Experience managing frailty and complex patients
- Experience providing care or support to patientsExperience working as part of a team
- Evidence of ongoing personal and professional development
Skills & knowledge
- Effective verbal and written communication
- Ability to follow instructions and work under supervision
- Ability to recognise and report changes in patient condition
- Basic literacy, numeracy and IT skills, and good organisation
Checks & eligibility
- Enhanced DBS clearance
- Occupational health clearance
Other
- Caring, compassionate and empathetic
- Reliable, trustworthy, professional and respectful
- Calm under pressure and able to maintain confidentiality
- Flexible approach to work
Nice to have
- NVQ Level 2 or 3 in Health and Social Care, or equivalent
- Basic Life Support, moving and handling, phlebotomy or other relevant clinical skills
- Ability to undertake delegated clinical tasks following training
- Experience using electronic patient records
- Ability to prioritise workload independently
- Confidence managing challenging situations
- Experience in General Practice
- Experience in primary care, community or hospital settings
What’s offered
- Opportunities for learning, development and career progression in a training practice
- Supportive and collaborative multidisciplinary team