General Practice Assistant

The Methodist Church in Britain; Barton; On-site; GBP 18,000 - 24,000; Full time

Job summary

Barton Family Practice in the local community invites applications for a General Practice Assistant. The role mixes routine administrative tasks with hands-on clinical duties such as phlebotomy, ECGs and wound care, supporting the GP to focus on patients.

You will manage appointments, referrals, safeguarding admin, and liaise with EMIS and ERS records. A phlebotomy qualification and IT skills with MS Office are essential.

Qualifications

• GCSE maths and english at grade C or equivalent.
• Phlebotomy qualification is essential.
• NVQ Level 3 is required.

Responsibilities

• Arranging appointments, referrals, tests and follow-up appointments for patients.
• Liaising with outside agencies for the GP as needed.
• Dipping urine, taking BP, ECGs, phlebotomy and wound care.

Skills

Phlebotomy

EMIS/ERS

IT skills

Communication

Education

GCSE Maths and English (grade C)

NVQ Level 3

Phlebotomy qualification

Tools

EMIS

ERS

MS Office

Job description

This General Practice Assistant post sits within Barton Family Practice, a GP surgery serving its local community. The role takes routine administrative and clinical tasks off the GP so they can focus on patients. It mixes appointment, referral and safeguarding admin with hands‑on clinical work such as phlebotomy, ECGs and wound care, plus coordinating flu and Covid clinics. Fit depends on a phlebotomy qualification and experience with EMIS and ERS records.

What the job involves

• Arranging appointments, referrals, tests and follow‑up appointments for patients
• Liaising with outside agencies for the GP, such as getting an on‑call doctor on the phone for advice or admission
• Dipping urine, taking blood pressure, ECGs, phlebotomy and wound care
• Coordinating flu and Covid clinics and keeping staff up to date with current practice
• Supporting the GP with safeguarding processes and administration
• Supporting QIF, QOF, LES and DES criteria
• Participating in audit work where necessary
• Completing basic forms and core elements of forms, such as insurance, mortgage and benefits agency forms, for the GP to approve and sign
• Ordering patient information booklets
• Organising PAT testing of electrical equipment for the practice

What’s required

Qualifications

• GCSE grade C or equivalent in Maths and English
• Phlebotomy qualification
• NVQ Level 3

Experience

• Electronic patient records, particularly EMIS and ERS
• Handling Subject Access Requests, medical records and redactions
• Supporting safeguarding administration
• QOF and running searches

Skills & knowledge

• Excellent written, verbal and interpersonal skills
• Time management and organisation across multiple deadlines
• IT skills in Microsoft Office, spreadsheets, calendars and databases
• Confidentiality and discretion with sensitive information
• Problem‑solving and appropriate escalation
• Attention to detail and accuracy

Other

• Polite, confident, flexible, co‑operative and motivated
• Teamwork, independent working and working under pressure
• Sensitivity and empathy in distressing situations, with integrity and loyalty