Domestic Supervisor

Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust

United Kingdom

Remote

GBP 26,000 - 27,000

Part time

4 hours ago

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Benefits offered by this job

Competitive pay

Enhanced pay for evenings/nights/week-

Staff benefits

Job summary

NHFM seeks a Cleaning Supervisor (Band 3) to manage domestic staff across central pools, wards and departments at Northumbria healthcare facilities. The role involves training, supervision, and coordinating cleaning activities to maintain safe and hygienic environments.

The post offers part-time hours (30 per week, Mon–Fri, earlies/lates) with enhanced pay for evenings/nights and comprehensive NHS-aligned terms. Support for staff development and a strong emphasis on leadership are key.

Qualifications

Basic Food Hygiene Certificate or equivalent Level 1 Food Hygiene Certificate
Customer Service Training
General Education
Literate and numerate
Level 2 National Vocational Qualification in Cleaning and Support Services or equivalent level of knowledge/experience

Responsibilities

Fully effective and efficient deployment of staff with the key outcome of the maintenance of safe, hygienic, tidy and clean areas.
Administration of Staff Rostering system.
Undertake “Return to Work” meetings with staff following sickness absence.
Programme of duties including staff management, training and development, and appraisals.
Checking and upkeep of all cleaning equipment and maintenance of service/report schedules.
Ensure work is completed to a satisfactory standard by inspecting the area and completing Supervisor Cleaning Inspection sheets.
Order, receive and issue stores and protective clothing to staff.
Ensure correct use of all materials and equipment; keep equipment in good working order.
Provide on-the-job training to staff to ensure correct methods and working practices.
Respond to low level complaints professionally to reach effective resolutions.
Ensure appraisals and mandatory training are completed for their staff group.
Complete quality control sheets regularly in line with procedures.
Report the need for structural and fabric repairs.
Ensure periodic cleaning is carried out according to the programme and recorded.
Maintain daily staff register and other records for Domestic Superintendent/Higher Level Domestic Supervisor.
Assist staff in recording incidents via the Datix system.
Issue keys and key fobs as appropriate.
Assess new buildings/departments for scheduling, costing and equipment needs.
Observe confidentiality of information obtained in course of work.
This job description is not exhaustive and may be revised.

Skills

Leadership

Communication

Training staff

Staff supervision

Education

Basic Food Hygiene Certificate

Customer Service Training

General Education

Level 2 NVQ Cleaning & Support Services

Job description

Main area Cleaning Supervisor Grade NHS AfC: Band 3 Contract Permanent: Monday to Friday Mixture of earlies and lates. Hours

Part time
Flexible working

30 hours per week (Monday to Friday Mixture of earlies and lates.) Job ref 319-8281701JN

Site North Tyneside Hospital Town North Tyneside Salary £25,760 - £27,476 pro rata per annum Salary period Yearly Closing 27/09/2026 23:59

Come and work for us and we can offer you:

Competitive rates of pay
Enhanced rates of pay for working evenings, nights, weekends and bank holidays
Favourable employment terms and conditions – we mirror NHS Agenda for Change terms and conditions ( https://www.nhsemployers.org/tchandbook ) which includes up to 33 days annual leave + bank holidays per year, generous maternity and paternity leave provisions, occupational sick pay, and much more
Fantastic staff benefits including car lease, home electronics, cycle to work and priority access to vaccinations, physiotherapy, counselling, among many more
A great employee experience - we score very highly on our employee satisfaction metrics

We work closely with Kids First Nurseries that are based within our trust grounds at Wansbeck, North Tyneside and Hexham hospitals to care for our Trust family's children, they offer care for children from 6 weeks old up to 4 years. There are a number of funding options run by the government to help working parents, including Early Years Funding and Tax Free Childcare.

Flexible working offers choice in where, when, and how we work, ensuring patients remain at the heart of all we do. It’s open to everyone, and we aim to find solutions that work for both you and the organisation. All arrangements must be reasonable and balanced to maintain safe and effective patient care.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.

Whilst NHFM are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.

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Job overview

The successful applicant will provide efficient and effective organisation, supervision and management of domestic staff involved in cleaning duties working within the central pool, on wards and on departments, providing training and technical support.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

To provide efficient and effective organisation, supervision and management of domestic staff involved in cleaning duties working within the central pool, on wards and on departments, providing training and technical support.

To act as a role model to members of the Domestic Services department, offering support and guidance to other staff within the department, following the principles of compassionate and collective leadership.

Working for our organisation

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital - The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.

Detailed job description and main responsibilities

Fully effective and efficient deployment of staff with the key outcome of the maintenance of safe, hygienic, tidy and clean, clinical and non-clinical areas.
Administration of Staff Rostering system.
Undertake “Return to Work” meetings with staff following sickness absence.
Successful and effective programme of duties associated with staff management such as administration, training and development, appraisal, counselling.
The checking and upkeep of all cleaning equipment and the maintenance of service/report schedules.
Ensuring specified work is completed to a satisfactory standard by checking frequently the work in his/her area and completing Supervisor Cleaning Inspection sheets.
To order, receive and issue stores and protective clothing to staff.
Check correct use of all materials and equipment. Check that all equipment is in good working order and kept in a clean condition.
To carry out on the job training to staff to ensure correct methods and working practices. To give sufficient close supervision and training to new staff until the required standard of work is achieve.
To respond to low level complaints in an effective and professional manner to a successful resolution.
To ensure that appraisals and statutory and mandatory training are complete in their designated staff group.
To regularly complete quality control sheets in accordance with quality control procedures.
Reporting the need for structural and fabric repairs.
To ensure that periodic cleaning is carried out according to the programme and recorded.
To maintain the daily staff register and any other record required by the Domestic Superintendent/ Higher Level Domestic Supervisor.
To assist staff in recording incidents via the Datix system.
Responsible for issuing keys and key fobs as appropriate.
Assessment of new buildings and departments for the setting up of work schedules, costs, time and equipment required.
To observe the confidentiality of information acquired in the course of work.
This job description is not exhaustive but gives a broad indication of the main duties. It may be revised in the light of experience and changing circumstances in consultation with the post holder.

Person specification

Qualifications / Professional Registration

Basic Food Hygiene Certificate or equivalent Level 1 Food Hygiene Certificate
Customer Service Training
General Education
Literate and numerate
Level 2 National Vocational Qualification in Cleaning and Support Services or equivalent level of acquired knowledge/experience in a similar role

Experience and knowledge

Experience working in a Cleaning/ Domestic role
Experience in Training Staff Supervisory Experience

The successful applicant will be an employee of the subsidiary and not Northumbria Healthcare NHS Foundation Trust.

Applicants who are members of the Armed Forces, those who have a disability that requires support in the work place (two ticks pledge) and those who have been looked after by the care system as a child or young person (for example, in foster care, children's homes, kinship or local authority care) who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.

We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates. We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.

If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.

Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line CQC and statutory guidance.

Make sure to read the ‘applicant guidance notes’ before submitting your application and make sure you know everything there is to know before joining our fantastic trust!

Certificate of Sponsorship

Northumbria Healthcare NHS Foundation Trust proudly hold a sponsor licence. In order to provide sponsorship you and the role you are applying for must meet UKVI eligibility requirements. Please check your eligibility prior to submitting an application. Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Jackie Brown Job title Domestic Superintendent Email address Jackie.brown@northumbria-healthcare.nhs.uk Telephone number 0191 2932510

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