General Operative

Mears Group; Ramsgate; On-site; GBP 18,000 - 29,000; Full time

Benefits offered by this job

Company Sick Pay

Life Assurance

Company pension scheme

Commercial vehicle and fuel card

25 days annual leave + bank holidays

Employee Assistance Programme

Mears Rewards program

Job summary

Mears Group is hiring a General Operative in Ramsgate to support our SHDF retrofit programme within social housing. You will work on site delivering practical labour, assisting skilled trades, and maintaining high safety standards while providing front-line customer service.

The role requires a full UK driving license, readiness to learn PAS 2035 standards, and a strong focus on health and safety. You will join a team delivering quality workmanship and community-focused service.

Qualifications

• Full UK driving license is required.
• Knowledge of PAS 2035 domestic retrofit standards or willingness to learn.
• Asbestos awareness training or willingness to obtain it.
• Strong health and safety practices on site.
• Ability to work independently and as part of a team.
• Good communication and proactive work approach.

Responsibilities

• Support site set-up and maintain a clean, safe working environment.
• Remove and dispose of waste materials following site procedures.
• Safely handle, move, and store materials and equipment.
• Assist tradespeople with retrofit and energy efficiency works.
• Carry out general labouring duties and minor repairs as required.

Skills

Driving license

PAS 2035 knowledge

Asbestos awareness

Health and safety

Team player

Communication skills

Job description

Annual salary: up to £29,488.20 General Operative Thanet Full Time, permanent Salary up to £29,488.20 per annum, plus, company van and fuel card 42.5 hours per week Monday – Friday

About the Role

As a General Operative, you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers.

Duties

• Support site set-up and maintain a clean, safe, and organised working environment
• Remove and dispose of waste materials in line with site procedures
• Safely handle, move, and store materials and equipment
• Assist skilled tradespeople with domestic retrofit and energy efficiency improvement works
• Carry out general labouring duties, minor repairs, and maintenance tasks as required
• Work in line with all health and safety regulations, policies, and safe working practices
• Maintain high standards of workmanship and attention to detail at all times
• Work collaboratively with colleagues and contractors to ensure project deadlines are achieved
• Report any site issues, defects, or safety concerns to the Site Supervisor promptly
• Attend team briefings and contribute ideas to support continuous improvement
• Take ownership of allocated tasks, ensuring works are completed efficiently, safely, and right first time
• Deliver excellent customer service and maintain a professional approach when working in customers' homes
• Undertake work at height where required, following appropriate training and safety procedures

Role Criteria

• Experience in the above duties
• Full UK driving license
• Knowledge of PAS 2035 domestic retrofit standards, or a willingness to learn
• Asbestos Awareness certification or willingness to obtain this training
• Strong awareness of health and safety practices on site
• Ability to work independently and as part of a team
• Good communication skills and a proactive approach to work
• All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
• To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
• Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Benefits we can offer you

• Company Sick Pay
• Life Assurance (1x annual salary)
• Company pension scheme with Pensions people 5% employee and 3% employer pension contribution with People pension
• Commercial vehicle and fuel card (where role requires)
• 25 days annual leave plus bank holidays
• Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (2 weeks full pay) and adoption leave
• Employee Assistance Programme - free confidential support and counselling available
• Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering leave – up to two days per year to support community initiatives
• Cycle to Work Scheme
• Share save scheme
• Recognition and long service awards
• Buy up to 5 days holiday each year depending on length of service
• Learning and development opportunities
• Career progression opportunities across Mears Group
• Occupational health support
• Green car scheme with Tusker after successful probation period
• We have a range of internal forums that Align with our company core values and beliefs including Mears Men, Women’s Heath, Pride at Mears, R.E.A.C.H, Women Operative support, Armed Forces, Women in Leadership, Diverse

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

We are the people behind the smile! At Mears we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK.

Our Values - Customers / Innovation / Teamwork / Responsibility