General Manager - The Hoxton, European Opportunities

AccorCorpo; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An innovative and fast-growing international group seeks experienced General Managers for their vibrant hotels. This role is about more than just managing a property; it's about creating memorable experiences for guests while ensuring commercial success. You'll lead a passionate team dedicated to high-quality service and building a strong brand presence in the local market. If you're ready to challenge the norm and thrive in a creative environment, this opportunity is perfect for you. Join a team that values individuality and supports each other while having fun in the process.

Benefits

Competitive Salary

Opportunities for Development

Creative Work Environment

Passionate Team

Qualifications

• Strong hotel operator with international experience and commercial handling skills.
• Passionate about providing great guest experiences and high-quality service.

Responsibilities

• Oversee the commercial success and performance of the property.
• Lead by example to create exceptional guest experiences.
• Maintain high levels of customer service and forge long-term relationships.

Skills

Hotel Management

Commercial Acumen

Customer Service

Team Leadership

Market Knowledge

Hospitality Passion

Job description

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Company Description

We are looking for experienced General Managers for upcoming European opportunities.

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we've never just been about offering a bed for the night. We want to be more than that: proving style doesn't need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

All of our hotels are situated within major cities and so it is essential that you are flexible with where you are located.

What's in it for you...

• Join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that's very passionate about creating great hospitality experiences and building a portfolio of brands.
• A competitive package and plenty of opportunity for development.

Job Description

What you'll do...

• Take full responsibility for the commercial success and overall performance of the property; from P&L, through to budgets, through to planning and forecasting (and re-forecasting).
• Lead by example in creating a brilliant experience for our guests that exceeds their expectations and builds a great reputation for our properties.
• Achieve and maintain the highest possible levels of customer service to both external and internal customers, forging long-term relationships with suppliers and contractors.
• Ensure our brand standards are properly brought to life and think outside of the box in how we ground the brand in the local market.
• Create an environment where our own people feel supported, have opportunities to grow, and enjoy what they do!
• Play a key role in managing the relationship with the central teams and owners.

Qualifications

What we're looking for...

• A strong hotel operator with international experience.
• Comfortable handling all commercial aspects, including F&B, and able to strike the balance between commercial decisions and doing what's right for the brand.
• Passion for providing great guest experiences, rooted in high-quality service that feels natural.
• Someone who leads from the front - you're only as good as your team, know how to set standards, and motivate & develop those around you.
• Good market & industry knowledge and connections that you can use to make sure the brand makes an impact.
• Individuals. You're looking for a place where you can be you; no clones in suits here.
• Passion for hospitality - whether that's a drink, a meal, an event or a bed for the night.
• You're all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You're not precious. We leave our egos at the door and help get things done.
• You're up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together, we'd have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other, and has fun along the way.

Additional Information