General Manager

Change Hospitality; London; On-site; GBP 47,000 - 52,000; Full time

Job summary

A growing artisan bakery group in London is seeking an experienced General Manager to lead Front of House operations. This hands-on role involves overseeing daily operations, fostering communication between teams, and ensuring exceptional service standards. The ideal candidate will have a strong background in retail management and a passion for delivering quality food and customer experiences.

Benefits

Staff discount

Training opportunities

Supportive team culture

Flexible working patterns

Opportunity for career progression

Qualifications

• Proven experience in a similar management role.
• Excellent organisational and multitasking abilities.
• Strong interpersonal skills and a proactive leadership style.

Responsibilities

• Oversee daily FOH operations for the bakery.
• Manage recruitment and training for FOH staff.
• Ensure cleanliness and efficiency in the service environment.

Skills

Organisational skills

Multitasking abilities

Interpersonal skills

Proactive leadership

Customer service

Education

Experience in management role

Tools

Payroll systems

Admin tools

Job description

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This range is provided by Change Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Change Hospitality

This growing artisan bakery group is seeking an experienced and proactive General Manager to lead Front of House operations within their busy retail Bakery outlet. This is a dynamic, hands-on role ideal for someone who thrives in a fast paced environment and takes pride in delivering seamless service, team leadership, and operational excellence.

About the Role:

• Bakery & Retail Management
• Oversee daily FOH operations, ensuring a clean, organised and efficient environment
• Foster strong communication between bakers, FOH staff, and the wider management team
• Actively support and motivate staff on the floor, working closely with the Assistant Manager and Barista team.
• Manage weekly packaging inventory and coordinate distribution across all locations
• Rota & Staff Coordination
• Lead recruitment, and training for FOH staff team

About you:

• Proven experience in a similar management role
• Excellent organisational and multitasking abilities
• Exposure to both retail and delivery operations
• Confident with rota management, payroll systems and admin tools
• Strong interpersonal skills and a proactive leadership style
• A passion for quality food, coffee, and great customer service

Whats in it for you:

• Excellent salary
• Realistic opportunity to grow into an Ops Manager role with an independent and expanding bakery brand
• Staff discount, training opportunities, and supportive team culture
• Flexible working patterns and a collaborative environment

Apply now to kick start the next phase in your career growth!

Change Hospitality are acting as an Employment Agency in this instance & due to the volume of applications we regret that only successful candidates will be contacted.

We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences, and we strive to ensure that every employee feels valued, respected, and supported. We believe that a diverse workforce strengthens our organisation and enhances our ability to deliver excellence.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Baked Goods Manufacturing, Restaurants, and Hotels and Motels

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