Catering General Manager

Houston & Hawkes Ltd; London; On-site; GBP 45,000 - 46,000; Full time

Job summary

Houston & Hawkes Ltd is seeking a Catering General Manager to be part of their prestigious contract in Central London. This role involves leading a dedicated team to deliver exceptional service and creating memorable experiences for clients. With opportunities for professional growth and flexibility, this is an exciting career prospects in the catering industry.

Benefits

Contributory pension scheme

Employee Assistance Programme

Life assurance

Company events

Recognition schemes

Family-friendly support

Uniform provided

23 days holiday plus bank holidays

Free meals at work

Membership of CODE for Hospitality Professionals

Qualifications

• Strong leadership qualities and excellent communication skills.
• Organisational skills to manage multiple tasks efficiently.
• Positive attitude and passion for food and customer service.

Responsibilities

• Plan and lead exceptional customer service.
• Manage daily operations and ensure compliance with regulations.
• Monitor financial and administrative duties.

Skills

Leadership

Communication

Customer Service

Organizational Skills

Teamwork

Creativity

Tools

Excel

Job description

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This range is provided by Houston & Hawkes. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job role: Catering General Manager

Location: Central London

Salary: £45,000-£46,000 per annum

Shift Pattern: Monday-Friday

Houston & Hawkes have an exciting opportunity for an experienced an experienced Catering General Manager to work at our new, prestigious contract in the heart of London.

If you’re looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! We’ll give you a place to grow and a career to be proud of.

Catering Manager Duties

• To plan, lead and deliver exceptional customer service
• Create a culture of service and team work
• Manage and drive the Guest experience to build customer loyalty and increased sales
• Hold daily briefings with team to engage them on key messages and encourage discussion
• Making sure we are meeting the standards required by the client
• To ensure a 5* service is always delivered
• Motivate and lead by example, ensuring you and your team have fun at work and are proud of your efforts
• Seek opportunities to exceed customer and client expectations and increase sales
• To assist as directed with all aspects of preparation and presentation of food to the company’s standard and ensuring adherence to legislation including HACCP.
• Monitor compliance with company and government regulations, regarding customer service, food preparation and serving
• Responsible for ensuring that all financial and administrative duties are completed accurately, on time and in accordance with company policies and procedures, banking reconciliation, & till operations.
• To assist the compilation and delivery of various management reports in Word, Excel,
• Day to day management of the ordering process and stock control
• Working knowledge of HACCP & Health & Safety laws
  
  

Catering Manager Requirements

• Previous experience with events and corporate hospitality
• Organisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting priorities
• Positive attitude, professionalism and respect for others
• Have the ability to display a real passion for food, coffee and customer service
• Must be able to work within a team and without supervision
• An excellent team player, able to communicate at all levels and commit to sharing your knowledge and skills within our team
• Strong leadership qualities and excellent communication skills
• Must be computer literate and have experience in using excel spreadsheets
• Strong financial understanding and demonstrable budgeting management
• Good understanding of report writing and financial management
• Have creativity and a flair for marketing
  
  

Catering Manager Additional Benefits

• Contributary pension scheme
• Free access to the company Employee Assistant Programme
• Life assurance
• Company events including all company Christmas and summer parties
• Recognition schemes and people awards
• Family friendly support
• Uniform provided
• The holiday allowance is 23 days plus bank holidays
• Free meals at work
• Membership of CODE exclusively for Hospitality Professionals
  
  

Who We Are

Houston & Hawkes is a young and dynamic independent caterer based in the South East. We are proud to be an award-winning company, ranked among the top 30 companies to work for in the hospitality industry, and a certified B Corp company. We believe in creating memorable experiences for our customers through our vibrant, creative, and sustainable food offerings. We operate coffee bars, staff restaurants, and delis, tailored to our clients’ hospitality and event needs. Committed to social responsibility, passionate about Great British produce and dedicated to our talented teams.

Join Houston & Hawkes and be part of a team that values excellence, creativity, and professional growth.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality and Travel Arrangements

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