General Manager - Student Accommodation

Central Operations; Southampton; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

25 days holiday

Family leave

Retail discounts

Birthday day off

Car leasing

Cycle-to-work

Charity days

Life insurance

Training and qualifications

Job summary

Homes for Students in Southampton is seeking a General Manager to lead a thriving student community and deliver exceptional living experiences. You will oversee a team across sales, maintenance and housekeeping, ensuring top-tier service while guiding check-in/check-out and room turnaround processes.

With responsibility for budgeting and staff development, you will work closely with a regional team to drive continuous improvement and a welcoming environment for new students this September and

Qualifications

• Strong leadership and team motivation skills.
• Solid knowledge of health and safety regulations.
• Experience with budget management.

Responsibilities

• Lead the student living experience and drive service excellence.
• Oversee sales, maintenance and housekeeping with the team.
• Manage check-in, check-out and room turnaround processes.
• Support new students and resolve customer and operational issues.
• Collaborate with regional teams to grow the operation.

Skills

Leadership

Team motivation

Budget management

Health and safety compliance

Customer service

Communication

Job description

Are you a dynamic leader with a passion for creating a home away from home for students? Do you have a knack for team motivation, a solid grasp of health and safety regulations, and a talent for managing budgets? If so, we have an exciting opportunity just for you!

Homes for Students, the UK's largest independent provider of Student Accommodation, is currently seeking a GeneralManager forThe Rubik Vincents Walkin Southampton.This isn't your average 9-to-5 job; it's a chance to lead, inspire, and take charge of a thriving student community. Your weekly hours will be40 hoursper week, working 9.00am to 5.30pm Monday to Friday.

About the Role:

As our General Manager, you'll be the driving force behind an exceptional student living experience. You'll work closely with your team to ensure top-notch customer service in sales, maintenance, and housekeeping. Your leadership will be instrumental in embedding our core values and enabling your team to excel in their roles.

The pinnacle of excitement awaits in September, as you take the reins of the check-in, check-out, and room turnaround process. Your outstanding communication skills will shine as you support our new students and efficiently handle any customer or operational issues that arise.

Fear not, because you won't be on this journey alone. You'll have the unwavering support of our larger Homes for Students family and an outstanding area and regional team by your side. This role demands a diverse skill set, but rest assured, we'll be with you every step of the way as we nurture your growth within Homes for Students.

What We Offer:

• Generous holiday package: 25 days, plus bank holidays, for work-life balance.
• Enhanced family leave packages.
• Exclusive retail discounts to make your money go further.
• Celebrate your birthday with a well-deserved day off.
• Car leasing scheme for a comfortable commute.
• Cycle-to-work scheme to stay active and eco-friendly.
• 2 charity days per year to make a difference in the community.
• Life insurance for peace of mind.
• Opportunity to work towards a nationally recognised qualification.

At Homes for Students, we embrace diversity and are committed to fostering an inclusive workplace. We welcome applications from all backgrounds and communities and are happy to discuss any reasonable adjustments you may need.