General Manager - Student Accommodation

Homes For Students; Glasgow; Sur place; GBP 55 000 - 65 000; Plein temps

Avantages offerts par ce poste

Generous holiday package

Enhanced family leave packages

Exclusive retail discounts

Birthday day off

Car leasing scheme

Cycle-to-work scheme

2 charity days per year

Life insurance

Résumé du poste

Homes for Students, the UK's largest independent provider of Student Accommodation, is seeking a General Manager for The Ice Vault in Glasgow to lead a thriving student community and drive excellence in customer service across sales, maintenance and housekeeping.

From September, you will manage check-in/check-out and room turnaround, coordinate with the regional team, and handle operational challenges with strong communication and a focus on safety and high standards.

Qualifications

• Leadership experience in similar role or environment.
• Strong data presentation and analysis skills.
• Impeccable organisational abilities.
• Proficiency in IT, including Microsoft Office software.
• Knowledge of health and safety regulations (desirable).

Responsabilités

• Lead and motivate the team to deliver a high-quality student living experience.
• Oversee check-in, check-out and room turnaround processes from September.
• Ensure excellent customer service across sales, maintenance and housekeeping.
• Collaborate with the wider Homes for Students team and regional leaders.
• Address operational issues promptly with clear communication and problem solving.

Connaissances

Leadership experience

Data analysis

Organisational skills

Team leadership

MS Office

Health & safety basics

Formation

SCQF Level 6 Certificate in Property Agency (Lettings)

Outils

MS Office

Description du poste

Are you a dynamic leader with a passion for creating a home away from home for students? Do you have a knack for team motivation, a solid grasp of health and safety regulations, and a talent for managing budgets? If so, we have an exciting opportunity just for you!

Homes for Students, the UK's largest independent provider of Student Accommodation, is currently seeking a General Manager for The Ice Vault in Glasgow. This isn't your average 9-to-5 job; it's a chance to lead, inspire, and take charge of a thriving student community. Your weekly hours will be 40 per week, working Monday - Friday 9.00am- 5.30pm.

About the Role:

As our General Manager, you'll be the driving force behind an exceptional student living experience. You'll work closely with your team to ensure top-notch customer service in sales, maintenance, and housekeeping. Your leadership will be instrumental in embedding our core values and enabling your team to excel in their roles.

The pinnacle of excitement awaits in September, as you take the reins of the check-in, check-out, and room turnaround process. Your outstanding communication skills will shine as you support our new students and efficiently handle any customer or operational issues that arise.

Fear not, because you won't be on this journey alone. You'll have the unwavering support of our larger Homes for Students family and an outstanding area and regional team by your side. This role demands a diverse skill set, but rest assured, we'll be with you every step of the way as we nurture your growth within Homes for Students.

What We're Looking For:

• Leadership experience in a similar role or environment.
• Strong data presentation and analysis skills.
• Impeccable organisational abilities.
• Team player with the power to lead, inspire, and motivate.
• Proficiency in IT, including Microsoft Office software.
• Knowledge of health and safety regulations (desirable but not essential).
• Possess an SCQF Level 6 Certificate in Property Agency (Lettings), or be willing to work towards this qualification as part of our Company Training Agreement and support provided by the company.

What We Offer:

• Generous holiday package: 25 days, plus bank holidays, for work-life balance.
• Enhanced family leave packages.
• Exclusive retail discounts to make your money go further.
• Celebrate your birthday with a well-deserved day off.
• Car leasing scheme for a comfortable commute.
• Cycle-to-work scheme to stay active and eco-friendly.
• 2 charity days per year to make a difference in the community.
• Life insurance for peace of mind.

At Homes for Students, we embrace diversity and are committed to fostering an inclusive workplace. We welcome applications from all backgrounds and communities and are happy to discuss any reasonable adjustments you may need.