General Manager - Specialist Surgery Clinical Service | Manchester University NHS Foundation Trust

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 200,000 +; Full time

Job summary

A leading NHS Trust in Manchester seeks a General Manager to oversee patient services and ensure operational performance targets are met. The ideal candidate will work closely with clinical leaders to enhance service quality and transformation initiatives. Applicants should be committed to inclusivity and diversity. This role offers significant opportunities within one of the largest NHS Trusts in England.

Responsibilities

• Responsible for delivering all patient services within the Clinical Service.
• Ensure operational performance targets are met including quality of services.
• Support the Clinical Director in service management and standards.

Job description

Overview

The General Manager is responsible to the Clinical Director for the delivery of all patient services within the Clinical Service. The General Manager role in the triumvirate involves ensuring that all operational performance targets, including waiting lists, finance, the quality of services to patients and improving services towards best practice standards within available income are achieved. The Post Holder will be part of the triumvirate with the Lead Nurse and Clinical Lead, with direction from the Clinical Director and advice and support from the Clinical Group Directors to achieve the MFT/Clinical Group objectives and will be expected to make a positive contribution to the provision of health services across the Group and the local health and social care economy. On call requirements will be confirmed within Clinical Groups to align with the agreed Operating Model.

Responsibilities

• The General Manager is responsible to the Clinical Director for the delivery of all patient services within the Clinical Service.
• Ensure that operational performance targets are met, including waiting lists, finance, the quality of services to patients and improving services towards best practice standards within available income.
• Be part of the triumvirate with the Lead Nurse and Clinical Lead, with direction from the Clinical Director and advice and support from the Clinical Group Directors to achieve MFT/Clinical Group objectives and contribute to health services across the Group and the local health and social care economy.
• On call requirements will be confirmed within Clinical Groups to align with the agreed Operating Model.
• Support the Clinical Director in the management of all services across the Clinical Service(s) ensuring development and maintenance of the highest standards and, with the Clinical Director, ensure that the Clinical Service(s) can meet its performance standards.
• Provide support to the Clinical Director in the resolution of urgent issues within the Clinical Service(s).
• Establish systems to implement MFT/Clinical Group strategies for assessing service users' views on the quality of services provided and for involving patients, relatives and their representatives in planning and development of services.
• In conjunction with the Clinical Director, the Clinical Group Directors and other General Manager, agree Local Plans relating to capacity and efficiency and be responsible for implementation of changes agreed in negotiations, delivering agreed activity levels to enhance performance.
• Lead on the Clinical Service transformation plans in conjunction with MFT/Clinical Group/other Clinical Service colleagues including the identification, development and delivery of appropriate service improvements.

About MFT

MFT is one of the largest NHS Trusts in England with a turnover of over £3bn and is on a scale that enables exceptional opportunities. We are creating an integrated health and social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals and community services from across Manchester, Trafford and beyond, we champion collaborative working and transformation, encouraging our 30,000 workforce to pursue ambitious goals. We set standards that other Trusts seek to emulate, providing a scale of opportunity that is extraordinary.

We have created a digitally enabled organisation to improve clinical quality, patient and staff experience, operational effectiveness and to drive research and innovation through the introduction of Hive, our Electronic Patient Record system launched in September 2022.

Research, Education and Sustainability

We’re proud to be a major academic Research Centre & Education provider, with a robust infrastructure to encourage high-quality research programmes. We are also pursuing our Green Plan to demonstrate how MFT contributes to making healthcare more sustainable.

Inclusivity and Diversity

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, and protect health and wellbeing as we shape the future of our organisation together. Diversity matters.

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating discrimination across our workforce. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. If you have any special requirements to help you with your application, email our team at [e-mail].

We’re looking forward to hearing from you!

This advert closes on Wednesday 1 Oct 2025